Ahmijai Taylor-Norman
Pomona,CA
Summary
High-performing typist with substantial experience in creating, editing and formatting documents. Proficient in Microsoft Office and Google Docs with typing speed beyond average. Strong verbal and written communication skills and excels under tight deadlines. Proficient in word processing and presentation software. Reliable with strong work ethic.
Overview
5
5
years of professional experience
Work History
Intermediate Typist Clerk
Department Of Public Social Services
El Monte, CA
07.2023 - Current
- Provided diverse clerical support to business personnel; completing data entry of Imaging, Mailing, and Transferring information each day.
- Managed multiple assignments simultaneously, resulting in successful completion of all deliverables without compromising quality or timeliness.
- Leveraged strong organizational skills to maintain an orderly workspace, facilitating easy access to essential resources throughout the day.
- Demonstrated flexibility and adaptability by quickly adjusting to changes in project scope or deadlines, maintaining productivity and a positive attitude throughout.
- Effectively communicated progress on assigned tasks at regular intervals, keeping supervisors informed on timelines and potential roadblocks.
- Diligently maintained accuracy while typing large volumes of data into spreadsheets or databases, ensuring the integrity of critical information.
Owner
MiBlade
05.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers..
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Interacted well with customers to build connections and nurture relationships.
Inside Sales Coordinator
NexGen
Anaheim
05.2022 - 07.2023
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Prioritized daily workflows, inbound calls, quotes, reports, and sales-related inquiries..
- Handled complex client issues expertly by liaising between various internal departments such as finance or production teams when necessary.
- Worked with sales managers to verify pricing discounts and customer details.
- Maintained detailed records of client interactions, tracking their needs and preferences for future reference.
- Prepared and submitted reports to keep management informed of sales activities and progress.
Administrative Assistant
ESP Computer Services
North Hollywood, CA
03.2020 - 05.2021
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Scheduled office meetings and client appointments for staff teams.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed filing system, entered data and completed other clerical tasks.
Team Member/On-Call Manager
Jamba Juice
Upland, CA
10.2019 - 03.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods. Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal and communication skills.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Monitored and verified all merchandise was properly priced and labeled, and assisted with inventory counts and stocking of merchandise.
Education
Associate’s - Psychology
Pierce College
Los Angeles, CAAssociate’s - Pre-Law
Chaffey College
Rancho Cucamonga, CA05.2021
High School Diploma -
Pomona High School
Pomona, CA05.2019
High School Diploma -
Claremont High School
Claremont, CA08.2016
Skills
- Fast Typing Speed (60 WMP)
- Organizational abilities
- Scheduling appointments
- File Management
- Error Detection
- Report Generation
- Deadline-oriented
- Accuracy and Precision
- Documentation handling
- Excellent grammar
Timeline
Intermediate Typist Clerk
Department Of Public Social Services
07.2023 - Current
Inside Sales Coordinator
NexGen
05.2022 - 07.2023
Owner
MiBlade
05.2021 - Current
Administrative Assistant
ESP Computer Services
03.2020 - 05.2021
Team Member/On-Call Manager
Jamba Juice
10.2019 - 03.2020
Associate’s - Psychology
Pierce College
Associate’s - Pre-Law
Chaffey College
High School Diploma -
Pomona High School
High School Diploma -
Claremont High School