Dynamic healthcare professional with extensive experience at Community Radiology, excelling in patient scheduling and electronic health record management. Proven ability to enhance customer service and ensure compliance with privacy regulations. Skilled in data entry and analytical thinking, consistently delivering accurate patient information and improving operational efficiency
Overview
6
6
years of professional experience
1
1
Certification
Work History
PSR
Community Radiology
Largo, MD
11.2024 - Current
Identified needs of customers promptly and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Managed appointment scheduling using electronic health record software.
Verified patient information and insurance details efficiently.
Handled confidential patient records in compliance with privacy regulations.
Utilized Radiology Information Systems (RIS) to manage patient data, schedule procedures, and generate reports, ensuring accuracy and compliance with healthcare regulations.
Medical Assistant
Luminis Health Orthopedics
Lanham, MD
10.2021 - 11.2024
Assisted physicians with patient examinations and procedures.
Prepared and maintained medical equipment for various treatments.
Educated patients on treatment plans and post-care instructions.
Administered injections, medications and treatments as directed by the physician.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Collected samples from patients for laboratory testing purposes.
Changed dressings on wounds to prevent infection and check for healing.
Assisted orthopedic physicians with patient procedures, including joint injections, cast application, and removal of sutures and staples.
Front Office Assistant
ExpressCare Urgent Care
Largo, MD
02.2019 - 09.2021
Managed patient check-in and check-out procedures efficiently.
Scheduled appointments using electronic health record systems.
Verified insurance information and collected co-pays from patients.
Processed payments from customers using cash, credit cards or checks.
Received and screened high volume of internal and external communications.
Medical Assistant
Golden Days HealthCare
Bowie, MD
01.2019 - 02.2020
Maintained accurate patient records and documentation for each procedure.
Collected blood samples using established protocols and techniques.
Measured vital signs and took medical histories to prepare patients for examination.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Administered injections, medications and treatments as directed by the physician.
Processed client check-ins and check-outs accurately for record-keeping purposes.
Performed data entry into computer systems to maintain accurate records of customer information.
Education
High School Diploma -
Charles Herbert Flowers
Lanham, MD
06-2020
Some College (No Degree) - Nursing
Bowie State University
Bowie, MD
Some College (No Degree) - Medical Assistant School
Prospect College
Washington DC
Skills
Electronic health records
Radiology information systems
Patient scheduling
Medical record management
Vital signs measurement
Customer service
Data entry
Insurance verification
Microsoft office
Analytical thinking
Certification
Medical Assistant Certification, Completion from medical assistant program
Timeline
PSR
Community Radiology
11.2024 - Current
Medical Assistant
Luminis Health Orthopedics
10.2021 - 11.2024
Front Office Assistant
ExpressCare Urgent Care
02.2019 - 09.2021
Medical Assistant
Golden Days HealthCare
01.2019 - 02.2020
High School Diploma -
Charles Herbert Flowers
Some College (No Degree) - Nursing
Bowie State University
Some College (No Degree) - Medical Assistant School