Kathryn J. Faith Capers
Dallas
Summary
Detail-oriented and motivated accounting graduate with strong analytical, organizational, and problem-solving skills. Experienced in customer service, sales, and financial management. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
6
6
years of professional experience
Work History
Financial Secretary
Sigma Gamma Rho Sorority- Beta Omega Chapter
03.2024 - Current
- Oversaw financial transactions and maintained accurate financial records.
- Assisted in budget planning for events and organizational initiatives.
- Managed filing system, entered data and completed other clerical tasks.
Intern
Grambling State University
09.2024 - 12.2024
- Maintained database by verifying information and recording new information when needed.
- Sorted and organized files, spreadsheets, and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Delivery Driver
Domino’s
05.2023 - 08.2024
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Wait Staff
Solstice Senior Living
05.2022 - 08.2022
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for the senior residents.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to residents.
Sales Associate
Sheikh Shoes
08.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions including managing returns, exchanges and refunds in accordance with store policy.
- Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
Cashier
Family Fun Center
06.2019 - 09.2019
- Welcomed customers and helped determine their needs
- Stocked, tagged and displayed merchandise as required.
- Used POS system to enter orders, process payments and issue receipts.
Education
Bachelor of Science - Accounting
Grambling State University
Grambling, LA12.2024
Skills
- Financial Data Entry & Analysis
- Budgeting & Financial Management
- Customer Service
- Microsoft Office Suite (Excel, Word, PowerPoint)
- QuickBooks (Intermediate)
- Time Management & Organization
- Problem Solving & Critical Thinking
- Sales & Cash Handling
- Communication Skills
- Adaptability
- Teamwork Capability
- Situational Awareness
Timeline
Intern
Grambling State University
09.2024 - 12.2024
Financial Secretary
Sigma Gamma Rho Sorority- Beta Omega Chapter
03.2024 - Current
Delivery Driver
Domino’s
05.2023 - 08.2024
Wait Staff
Solstice Senior Living
05.2022 - 08.2022
Sales Associate
Sheikh Shoes
08.2020 - 01.2021
Cashier
Family Fun Center
06.2019 - 09.2019
Bachelor of Science - Accounting
Grambling State University
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