Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ahnika Mckinnon

Ahnika Mckinnon

Direct Support Professional
Clearfield,UT

Summary

A loyal, hard-working job seeker with experience in customer service and patient care settings. Looking for a responsible position to gain more experience in mental health and counseling.

Overview

5
5
years of professional experience

Work History

Direct Support Professional

North Eastern Services
Layton, UT
01.2024 - Current

The goal of this position is to enhance the quality of life for individuals with mental disabilities through compassionate and consistent care.
My responsibilities include assisting with client hygiene, cleaning the group home, cooking, supervising planned activities, and supporting clients in accomplishing their personal goals.
This job also requires me to document and summarize clients' goal progress, administer medication, and maintain a safe and inclusive environment by addressing behavior challenges with patience and understanding.

Sales Associate

Deseret Book
11.2022 - Current
  • Meeting required sales goals, presenting sales pitches to customers, promoting specific merchandise, greeting customers and working cash registers, directing and assisting customers in locating desired products, answering phones, keeping bookstore clean and organized, closing store and counting cash registers.

Patient Service Representative

Intermountain Healthcare
05.2022 - 11.2022
  • Warmly greeting patients and checking them in for their appointments, answering phones, scheduling patient appointments, updating patient profile information, adding and correcting patient insurance, collecting payments for insurance, communicating clearly and efficiently with doctors and medical assistants, sanitizing waiting rooms, often simply listening to patients voice their concerns and feelings, then offering them emotional support and encouragement while maintaining professional boundaries.
  • My specific department was The Weber Float Pool, where I was sent out to fill in and cover for clinics that were understaffed. I traveled almost daily to different clinics and hospitals across Weber and Davis County.
  • This job taught me to adapt to consistent change and unpredictable, fast-paced environments. I learned to be professional and composed in front of patients even in stressful situations.

Food Service Specialist

Intermountain Healthcare
09.2021 - 05.2022
  • Food Handler's Permit was required, Worked as cashier in cafeteria, cooked basic meals on grill, delivered food around hospital to patient’s in their rooms, was kitchen janitor and dishwasher, and stocked and prepped food components like ingredients and side dishes.

Education

High School Diploma -

Clearfield High School
05.2021

Skills

  • Interpersonal Skills
  • Critical Thinking
  • Patient Experience
  • Customer Service
  • Adaptability
  • Organization
  • Teamwork

Timeline

Direct Support Professional

North Eastern Services
01.2024 - Current

Sales Associate

Deseret Book
11.2022 - Current

Patient Service Representative

Intermountain Healthcare
05.2022 - 11.2022

Food Service Specialist

Intermountain Healthcare
09.2021 - 05.2022

High School Diploma -

Clearfield High School
Ahnika MckinnonDirect Support Professional