Provided customer resolutions to problems that arose
Administrative Assistant
Opportunity Junction
01.2022 - 07.2022
Demonstrate professionalism in interactions with visitors, staff, and the public
Communicate program and community resources to clients
Answer multi-line telephone system; direct inquiries and relay accurate messages
Monitor visitor access to facilities
Work well independently and in a team oriented environment
Sales Associate
Lane Bryant
05.2018 - 03.2020
Contributed to customer satisfaction by greeting customers and making sure requests were met
Maintained an organized shopping environment; ensured products were neat and in appropriate area
Operated cash register in processing debit, credit and cash transactions; cross-sold products
Packer Associate
NomNomNow
06.2017 - 05.2018
Managed 6 employees; trained new hires
Ensured food was appropriately packaged, to prevent spills and to keep food fresh
Managed inventory; kept records of orders and quantity of products
Merchandise Clerk
Safeway
12.2015 - 03.2017
Provide excellent customer service experience
Prepared and packaged food items
Designed floral arrangements and assisted with balloon orders
Education
High School Diploma - undefined
Pittsburg Adult Ed.
Pittsburg, CA
Skills
Dependable administrative professional recognized for maintaining high productivity and exhibiting a positive attitude during challenging situations Produces exemplary work with an eagerness to learn new processes
Microsoft Office Word Specialist; Excel, PowerPoint, and Outlook proficient
Superior customer service capabilities
Proven ability to prioritize and handle multiple responsibilities
Knowledge of office procedures, with excellent attention to detail
Superior organization and communication skills
Certification
Computer Skills and Office Procedures Certificate, Opportunity Junction, Antioch, CA 2022
Microsoft Office Specialist Certificate, Opportunity Junction, Antioch, CA 2022