Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Ah Rum Choi

Los Angeles,CA

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager

Caffe Concerto
Los Angeles, CA
07.2021 - 12.2024
  • Established processes for monitoring customer satisfaction levels.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Resolved conflicts between team members in an effective manner.
  • Managed customer service inquiries and complaints in a timely manner.

Server

Cafe the barn
Los Angeles, CA
01.2020 - 06.2021
  • Assisted in training new servers.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Delivered food orders promptly and courteously.
  • Addressed complaints to kitchen staff and served replacement items.
  • Took orders from customers accurately and in a timely manner.

Education

High School Diploma -

Los Altos High School
Hacienda Heights, CA
06-2003

Skills

  • Team Motivation
  • Operations Management
  • Supply Restocking
  • Quality Control
  • Food Running
  • Table Bussing
  • Food Inspection
  • Safe Food Handling
  • Positive and Professional

Certification

  • CNA-California board of nursing (December 2023)

Languages

Korean
Professional

References

References available upon request.

Timeline

Assistant Manager

Caffe Concerto
07.2021 - 12.2024

Server

Cafe the barn
01.2020 - 06.2021

High School Diploma -

Los Altos High School

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Ah Rum Choi