AHRYA BRAGG
DETROIT,MI
Summary
Multi-talented Dental Assistant with 4 years of comprehensive experience in supporting dental treatments and administrative duties. Proficient in patient schedule management, exam room setups, and maintaining optimal hygiene standards, ensuring seamless operations in fast-paced environments. Adept at implementing digital solutions for patient records and providing empathetic patient care, aiming to enhance clinic efficiency and patient satisfaction.
Overview
5
5
years of professional experience
Work History
Patient Access Representative
CITY CENTRAL HEALTH
Detroit, Michigan
09.2024 - Current
HYGIENE /DENTAL ASSISTANT
Refresh Dental
Warren, MI
12.2023 - 08.2024
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Kept accurate records of dental treatments provided for each patient's visit.
- Ordered supplies necessary for daily operations of the practice.
PATIENT SERVICE REPRESENTATIVE
Gentle Dental
Warren
01.2023 - 05.2024
- Opened and closed dental office
- Handled payment processing and provided customers with receipts and proper bills and change
- Explained policies and procedures to visitors
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations
- Managed patient check-ins, ensuring smooth operations and improving patient satisfaction
- Maintained security and operational readiness, enhancing clinic efficiency
- Performed X-rays promptly, aiding accurate diagnoses and improving treatment outcomes
- Collaborated with doctors and hygienists to deliver comprehensive dental care
- Implemented digital solutions for patient records, boosting accuracy and accessibility.
DENTAL ASSISTANT
Aspen Dental
Roseville, MI
05.2023 - 12.2023
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients
- Laid out dental instruments and equipment before procedures
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review
- Documented patient records with procedures performed and added notes taken to charts
- Educated patients on treatment procedures and post-procedure home care
- Built loyal patient following and retained return patients by providing empathetic and caring service.
DENTAL /HYGIENE ASSISTANT
Great Expressions Dental Centers
Sterling Heights, MI
02.2022 - 12.2022
- Maintained a sterile environment by cleaning dental equipment, promoting patient safety and comfort, scheduled required appointments.
DENTAL ASSISTANT
Sparkle Dental
Warren, MI
01.2022 - 01.2022
PROPERTY MANAGER ASSISTANT
POAH Communities
Troy, MI
06.2021 - 12.2021
- Managed 2 phone lines, collected documents, sorted files - set appointments and scheduled meetings
- Collected monthly assessments, rental fees, deposits and payments
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
FRONT DESK AGENT
Staybridge Inn Suites
Sterling Heights, MI
01.2021 - 06.2021
- Worked with housekeeping and maintenance staff to address and resolve building and room issues
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities
- Posted charges, updated accounts and issued bills to departing guests.
FRONT DESK AGENT
Holiday Inn
Roseville
01.2020 - 10.2020
- Worked under a externship, alongside the dentist providing instruments and suctioning for both routine and speciality procedures, always working proactively to anticipate needs
- Assisted dentist in routine and specialty procedures, proactively anticipating needs and ensuring smooth workflow during externship at Sparkle Dental.
Education
Dental Assisting -
Ross Medical Education Center
05.2022
Skills
- Medical history
- Multitasking
- Record keeping
- Organization
- Verbal communication
- Customer service
- Restorative Procedures
- Exam Room Setups
- Patient Schedule Management
- Taking X-Rays
- Sterilization Techniques
- Disinfecting Rooms
- Equipment
- Dental Staff Support
- Patient Care Standards
- Emergency Dental Care
- Relationship Building
- Oral Hygiene Techniques
- Prioritizing
- Clinical Procedures
- Radiology
- Treatment Planning
- Patient Monitoring
- Anesthesia Administration
- Emergency Response
- Appointment setting
- Charting
- Hygiene maintenance
- Operational efficiency
- Patient monitoring
Languages
English
Timeline
Patient Access Representative
CITY CENTRAL HEALTH
09.2024 - Current
HYGIENE /DENTAL ASSISTANT
Refresh Dental
12.2023 - 08.2024
DENTAL ASSISTANT
Aspen Dental
05.2023 - 12.2023
PATIENT SERVICE REPRESENTATIVE
Gentle Dental
01.2023 - 05.2024
DENTAL /HYGIENE ASSISTANT
Great Expressions Dental Centers
02.2022 - 12.2022
DENTAL ASSISTANT
Sparkle Dental
01.2022 - 01.2022
PROPERTY MANAGER ASSISTANT
POAH Communities
06.2021 - 12.2021
FRONT DESK AGENT
Staybridge Inn Suites
01.2021 - 06.2021
FRONT DESK AGENT
Holiday Inn
01.2020 - 10.2020
Dental Assisting -
Ross Medical Education Center
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