Open To Work
Ahsakki Pink
Mount Vernon,NY
Work Preference
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Ali's retail
, Jamaica
01.2022 - Current
- Resolved customer complaints through effective communication and problem-solving.
- Assisted customers with product inquiries and fulfilled service requests efficiently.
- Addressed customer questions about products and recommended solutions to meet their needs.
- Processed transactions accurately, ensuring a smooth checkout experience.
Canvasser
USA Impact Windows and Doors
01.2025 - 01.2026
- Door-to-Door: Systematically canvass assigned neighborhoods to initiate conversations with homeowners.
- Generated leads by educating residents on benefits of impact products and scheduling free appointments for sales team.
- Educated homeowners on the benefits of impact windows and doors for safety.
- Developed relationships with potential customers to establish trust and address inquiries about products.
- Distributed brochures on energy-efficient window options to targeted neighborhoods, enhancing product awareness.
- Data Collection: Maintain accurate, detailed records of customer interactions and report findings to the Sales team.
Customer service associate
Walgreens
01.2023 - 01.2024
- Offer advice and assistance to customers.
- Register customer purchases on cash register.
- Provide customer service in the photo area including digital passports and photo service.
- Assist with interior and exterior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Managed inventory levels and restocked shelves as needed.
- Educated customers on promotions and loyalty programs available.
Cashier
IGA Supermarket
Providencial , Turks & Caicos
08.2021 - 08.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash registers efficiently for customer transactions.
- Provided excellent customer service during checkout and inquiries.
- Managed cash drawer, ensuring accurate balance at shift end.
- Processed returns and exchanges according to store policies.
- Maintained cleanliness and organization in the checkout area.
Education
Course in Hospitality And Tourism Management -
Iona High School
St. Mary, Jamaica09-2022
CSEC subjects - Social Studies, English language, Mathematics, Agriculture Science
01-2021
Skills
- Customer service
- Effective communication
- Active listening
- Relationship management
- Sales support
- Product knowledge
- Point-of-sale systems
- Transaction processing
- Data entry
- Time management
- Adaptability
- Work ethic and integrity
- Communication
Timeline
Canvasser
USA Impact Windows and Doors
01.2025 - 01.2026
Customer service associate
Walgreens
01.2023 - 01.2024
Customer Service Representative
Ali's retail
01.2022 - Current
Cashier
IGA Supermarket
08.2021 - 08.2022
Course in Hospitality And Tourism Management -
Iona High School