Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ahsmaul Haque

Queens,NY

Summary

Detail-oriented and positive professional with a proven track record of utilizing data-driven insights to optimize operational efficiency and drive strategic decision-making. Experienced in collaborating across functions, delivering actionable recommendations, and creating compelling reports and visualizations for diverse stakeholders. Skilled in utilizing advanced analytical techniques and tools to support business objectives and enhance overall performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Data Analyst

Ascenta Group
01.2022 - Current

Operations Data Analyst

  • Developed and maintained a comprehensive set of Key Performance Indicators (KPIs) to assess operational effectiveness and efficiency across the Authorized Provider (AP) network.
  • Collected and analyzed operational and client service data, including attrition rates, event site statistics, and sales history, to identify trends and areas for improvement, delivering regular updates to stakeholders.
  • Conducted thorough evaluations of existing processes and workflows to identify bottlenecks and inefficiencies, proposing actionable solutions to enhance operational practices.
  • Prepared and presented regular reports, dashboards, and presentations to communicate insights, progress, and improvement initiatives to management and stakeholders in monthly meetings.
  • Utilized advanced Excel skills and data modeling techniques to create visual representations of complex data sets, facilitating better understanding across the AP network.
  • Provided training and support for process changes and system updates, ensuring team members understood and adhered to standard operating procedures (SOPs).
  • Implemented quality control measures and data validation techniques to maintain the accuracy, completeness, and consistency of data throughout the organization.
  • Collaborated with teams across Client Services and the AP network to gather requirements and develop tailored solutions for operational challenges.
  • Applied statistical methods to analyze data, identify critical issues, and develop strategic solutions, advising management on findings and potential courses of action through comprehensive reports and memos.

Lead Pharmacy Technician

CVS Health
11.2019 - 05.2020
  • Supervised 3 pharmacy technicians and coordinated day-to-day assignments.
  • Led roll-out of EPIC EHR software for COVID-19 testing and addressed technical support needs during beta testing and implementation
  • Resolved entry queues to increase prescriptions filled, meet customer expectations, and improve store metrics
  • Implemented standardization of common rejection codes and their solutions

Research Assistant

Stonybrook Radiology Department
01.2019 - 09.2019
  • Evaluated the Coronary Computed Tomography Angiography (CCTA) of patients to determine eligibility for treatment
  • Met with 6 to 7 eligible patients to inform them of treatment opportunities, recruit for studies, and gain confidential consent
  • Informed Doctors and Physician Assistants on patient information and diagnosis
  • Used SPSS and Excel to extract data and analyze outcomes

Education

M.S. - Biomedical and Health Informatics

State University of New York At Oswego
New York, NY
12.2021

B.S. - Health Sciences

Stony Brook University
Stony Brook, NY
05.2020

B.S. - Sociology

Stony Brook University
Stony Brook, NY
05.2020

Skills

  • Systems Analysis
  • Data Analysis
  • Data Visualization and Presentations
  • Database Management
  • Project Management
  • Report Preparation
  • SQL Databases
  • Trend Data Analysis
  • KPI Tracking

Certification

  • IBM Data Science Professional Certificate, 07/21
  • PTCB Certified Pharmacy Technician (CPhT), 05/20

Timeline

Operations Data Analyst

Ascenta Group
01.2022 - Current

Lead Pharmacy Technician

CVS Health
11.2019 - 05.2020

Research Assistant

Stonybrook Radiology Department
01.2019 - 09.2019

M.S. - Biomedical and Health Informatics

State University of New York At Oswego

B.S. - Health Sciences

Stony Brook University

B.S. - Sociology

Stony Brook University
Ahsmaul Haque