Aicha Freeman
Plymouth,MN
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
13
13
years of professional experience
Work History
Direct Support Professional
Wingspan Life Resources
10.2021 - 12.2023
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
Lead Resident Assistant
Total Care Assistant Living
07.2016 - 09.2020
- Trained staff members on emergency procedures, enhancing preparedness in case of critical situations or natural disasters.
- Implemented innovative event programming that increased resident engagement and sense of belonging.
- Managed conflict resolution among residents effectively, maintaining a positive living environment for all parties involved.
- Developed comprehensive training programs for new Resident Assistants, ensuring consistent quality of service.
- Coordinated move-in/move-out processes efficiently, ensuring a smooth transition for new and departing residents.
- Organized monthly meetings with Resident Assistant teams to discuss updates, address concerns, and share best practices.
- Monitored facility access points, promoting safety and security within the residential community.
Support Coordinator
Mains'l
12.2016 - 01.2017
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
- Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
- Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
- Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
- Served as an advocate for clients within the community, working closely with external partners to facilitate access to resources and supports.
- Scheduled appointments and meetings for staff, case workers and physicians.
- Managed house budget and individuals budgets.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Shopping for meals and home supplies.
CNA
Earle Brown Assistant Living
03.2011 - 09.2015
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
High School Diploma -
Champlin Park High School
Champlin, MN06-2008
Skills
- Time management
- First aid and safety
- Compassionate caregiving
- Behavioral management
- Transportation
- Appointment scheduling
Languages
French
Limited Working
Timeline
Direct Support Professional
Wingspan Life Resources
10.2021 - 12.2023
Support Coordinator
Mains'l
12.2016 - 01.2017
Lead Resident Assistant
Total Care Assistant Living
07.2016 - 09.2020
CNA
Earle Brown Assistant Living
03.2011 - 09.2015
High School Diploma -
Champlin Park High School
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