Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Websites
References
Timeline
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Aicha Ndiaye

Lauderdale Lakes,FL

Summary

Dynamic professional with a proven track record in passenger transportation and resource coordination, highlighted during my tenure at Uber. Skilled in GPS navigation and adept at multitasking, I excel in delivering exceptional service and maintaining customer satisfaction. My commitment to staying abreast of local trends has significantly enhanced client experiences.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Ride -Share Driver

Uber
Ft Lauderdale, FL
01.2025 - Current
  • Checks the condition of the vehicle's tires, brakes, and safety equipment to verify their working order.
  • Update records of trip details, such as passenger(s), pick-up and drop-off times, and mileage traveled.
  • Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
  • Cleans the vehicle regularly to maintain a professional appearance.
  • Responds to customer inquiries in a timely manner via phone or text message.
  • Adapts to varying traffic conditions and reroutes to maintain timely service.
  • Upholds a professional demeanor and appearance, reinforcing the company's brand standards.
  • Establishes a positive relationship with customers through courteous interactions.

Hair Stylist

African Rope Queen, LLC
Ft Lauderdale, FL
04.2002 - Current
  • Keep work stations clean, and sanitize scissors, combs, and other styling tools.
  • Evaluate client hair type, condition and desired outcome to determine ideal services.
  • Follow trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
  • Attend trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
  • Pre-book future appointments to increase repeat business.
  • Responds to customer inquiries by phone, email, and direct messaging.
  • Educate clients on proper home hair care maintenance techniques.
  • Develop relationships with new clients through referrals from existing customers.
  • Customize styles, services, and products to suit client needs and maintain customer satisfaction.

Delivery Driver/Courier

Mada Trucking Line
Conley, GA
12.2015 - 10.2020
  • Handled merchandise in accordance with product handling standards.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Utilized street maps to plan and determine most efficient routes.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Transported and safely delivered items to prevent damage or loss.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.

Education

Certificate - Fl Cosmetologists

Broward Beauty Institute
Coral Springs, FL
08-2002

High School Diploma -

Coral Springs High School
Coral Springs
06-2000

Skills

  • Passenger transportation
  • Experienced with Digital Tools
  • GPS proficiency
  • Local trends
  • Multitasking and organization
  • Resource Coordination

Affiliations

  • I'm versatile, able to handle a variety of tasks and adapt to different situations.
  • I have a diverse set of skills, interests, and experiences.

Languages

English
Professional
French
Limited
Wolof
Native/ Bilingual

Certification

  • HIPPA
  • Bloodborne Pathogen
  • Commerical Driver License

References

References available upon request.

Timeline

Ride -Share Driver

Uber
01.2025 - Current

Delivery Driver/Courier

Mada Trucking Line
12.2015 - 10.2020

Hair Stylist

African Rope Queen, LLC
04.2002 - Current

Certificate - Fl Cosmetologists

Broward Beauty Institute

High School Diploma -

Coral Springs High School
Aicha Ndiaye