Gretchen Aichele
Cincinnati
Summary
Professional with robust background in healthcare administration, prepared for leadership in nursing home and Assisted Living Setting Skilled in team collaboration, driving results, and adapting to changing needs. Expertise in regulatory compliance, financial management, and patient care coordination. Known for reliability, strong communication skills, and focus on achieving organizational goals.
Overview
13
13
years of professional experience
Work History
Nursing Home Administrator
Wellspring Health Care Center
03.2024 - Current
- Participate in workshops and seminars to stay updated on long-term care regulations and best practices
- Oversee recruitment and selection of qualified department heads and support staff
- Delegate responsibilities effectively to ensure smooth operations and accountability
- Plan, implement, and evaluate facility programs to enhance resident care and operational efficiency
- Manage the facility's budget to optimize resources while maintaining high-quality care
- Collaborate with department heads to develop policies that promote teamwork and effective communication
- Acted as administrator for a 70-bed skilled nursing facility with 100 employees, ensuring compliance and quality care
- Reduced operational costs by 30%, significantly improving net operating income (NOI)
- Managed labor, marketing, budget, dietary, and maintenance for a 70-bed facility
- Implemented staffing changes in the dietary department, increasing productivity and efficiency
- Collaborated with interdisciplinary teams to optimize resident care outcomes and promote a holistic approach to healthcare.
- Ensured regulatory compliance by conducting internal audits and addressing areas of improvement promptly.
- Championed staff recognition programs, celebrating achievements and milestones in order to boost morale and foster a positive work environment.
- Enhanced staff morale and retention through regular team meetings, professional development opportunities, and open communication channels.
Nursing Home Administrator
Seasons @ Alexandria
06.2021 - 03.2024
- Plan, implement, and evaluate facility programs to enhance resident care and operational efficiency
- Collaborate with department heads to develop policies that promote teamwork and effective communication
- Acted as administrator for a Community that included 117-bed skilled nursing facility and 60 Assisted Living Apartments ensuring compliance and quality care
- Enhanced staff morale and retention through regular team meetings, professional development opportunities, and open communication channels.
- Maintained a census of 95% with a skilled mix of 40
- Developed and maintained a customer service program that resulted in increased resident and family satisfaction
- Manage the facility's budget to optimize resources while maintaining high-quality care
- Fostered a collaborative work environment, enhancing employee engagement and retention
- Implemented the Eden Alternative at the community through participation in CMP grant program
- Obtained QAPI Certification through CMP certification program
Executive Director - CCRC
Madonna Manor
01.2019 - 06.2021
- Lead the Community through the Covid-19 Pandemic maintaining compliance with changing Infection Control regulations
- Opened Independent Living Brownstone and maintained 100% occupancy
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
Execitive Director
Burlington House Health Care
06.2018 - 12.2019
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
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- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Administrator
Premier Estates of Riverview
08.2016 - 04.2018
- Improved employee productivity with effective time management strategies for daily tasks.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Transitioned 100 bed community through a change in Management Company.
- Increased census from 60% occupancy to 85% occupancy through development of niche clinical market and stabilized team.
- Increased retention through Employee Engagement program
- Oversee the financial operations of the community according to budget
- Maintain regulatory compliance with State and Federal Regulations.
Administrator
Lincoln Crawford Care Center
07.2012 - 07.2016
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Oversee the daily operations of the community
- Compliance with State and Federal Regulations
Education
Bachelors of Science - Aging Services and Administration
College of Mt. St. Joseph
Cincinnati, OH06.2008
Bachelors of Arts - English / Business Minor
John Carroll University
Cincinnati, OH01.1991
Skills
- Survey Excellence
- QAPI Certification
- Certified Eden Associate
- Team Building and Leadership
- Development
- Budgeting expertise
- Human resources management
- Healthcare administration
- Performance improvement
- Operations management
- Customer service focus
- Resident care
- Teamwork and collaboration
Accomplishments
- 2017 ACHCA Administrator of the Year
- QAPI Certification
- Survey Excellence
Timeline
Nursing Home Administrator
Wellspring Health Care Center
03.2024 - Current
Nursing Home Administrator
Seasons @ Alexandria
06.2021 - 03.2024
Executive Director - CCRC
Madonna Manor
01.2019 - 06.2021
Execitive Director
Burlington House Health Care
06.2018 - 12.2019
Administrator
Premier Estates of Riverview
08.2016 - 04.2018
Administrator
Lincoln Crawford Care Center
07.2012 - 07.2016
Bachelors of Arts - English / Business Minor
John Carroll University
Bachelors of Science - Aging Services and Administration
College of Mt. St. Joseph
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