Aida Otero
Davie,FL
Summary
Compassionate and dedicated Home Health Aide with extensive experience providing in-home care for clients with diverse needs. Skilled in assisting with activities of daily living (ADLs), medication management, and mobility support while ensuring client safety and well-being. Adept at offering emotional support, monitoring health conditions, and maintaining a clean and safe living environment. Seeking an opportunity to leverage my expertise in caregiving and my passion for improving the quality of life for individuals in need of personalized care.
Overview
35
35
years of professional experience
Work History
Home Health Aide
Ioppolo Residence
Davie, FL
09.2024 - Current
- Assist clients with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, and mobility support
- Provide companionship, emotional support, and reminders to take prescribed medications
- Prepare nutritious meals based on client dietary needs and assist with feeding when necessary
- Help clients with walking, movement, and physical therapy exercises, ensuring safe and independent mobility
- Assist with transportation to medical appointments, errands, or social activities
- Monitor clients' health conditions by taking vital signs and reporting changes to family or medical professionals
- Ensure home environment is safe and accessible, reducing fall risks and assisting with balance exercises
- Perform light housekeeping duties, including laundry, dishes, and maintaining clean bedding
Home Health Aide
Levy Residence | Care.com
07.2019 - 08.2024
- Provided comprehensive in-home care for both a husband and wife, assisting with ADLs, medication management, and meal preparation
- Reminded clients to take prescribed medications and ensured their health and safety
- Delivered emotional support and companionship, enhancing overall well-being
- Assisted with transportation to medical appointments, errands, and social engagements
- Managed client health by monitoring vital signs and reporting any changes to family members and healthcare providers
- Provided critical care until both clients passed away
Driver
Lyft
Miami-Dade
01.2016 - 06.2024
- Provide safe, timely, and friendly transportation services to a wide range of passengers
- Consistently maintain a high customer satisfaction rating through professional demeanor and attentive service
- Manage high-volume bookings and communication via the Lyft app
Private Patient Care (Nicole "Nana")
Family First Home Health Care
04.2017 - 06.2019
- Provided personalized care for an elderly client, assisting with ADLs such as bathing, dressing, grooming, and mobility
- Offered emotional support and companionship to improve mental well-being
- Managed medication reminders and monitored client safety, implementing fall prevention strategies
- Assisted with personal care, including feeding and mobility
Cosmetology Instructor
Beauty Schools of America
Miami, FL
01.2009 - 01.2014
- Developed and delivered engaging lesson plans that enhanced students' skills and creativity in the beauty industry
- Maximized student success by providing personalized guidance and fostering a growth-oriented classroom environment
- Tracked student performance, attendance, and grades, ensuring continuous academic progress
- Integrated industry trends, tools, and technologies into coursework to keep students at the forefront of the beauty field
- Organized and participated in MIA Fashion Week, showcasing students' talents through live styling and hair design
- Attended advanced seminars and workshops to stay up-to-date with industry developments
Office Manager / Senior Stylist
Ling's Beauty Salon and Spa
Miami, FL
01.2006 - 01.2008
- Oversaw daily operations of the salon, managing staff, customer service, and quality control
- Ensured health and safety compliance, maintaining licenses and adhering to all regulations
- Conducted regular staff training sessions and facilitated weekly meetings to ensure team development and high service standards
- Built lasting relationships with clients, leading to repeat business and customer loyalty
- Delivered expert hair styling services for clients of all ages and backgrounds
Front Desk Receptionist
Dr. Steve Pablan Medical Office
Miami, FL
01.1998 - 01.2001
- Managed front desk operations, including patient scheduling, appointment coordination, and phone/email inquiries
- Handled insurance verifications and maintained accurate patient records in the office system
- Provided excellent customer service, addressing patient concerns and inquiries in a professional manner
In-bound Call Representative
Bryant Answering Service
Miami, FL
01.1990 - 01.1998
- Managed high-volume inbound calls for medical and non-medical clients, ensuring prompt and accurate service
- Maintained detailed logs of customer interactions and resolved issues in accordance with company protocols
- Delivered exceptional customer service by providing product information and addressing customer concerns
Education
Home Health Aide (HHA) -
Hollywood Career Institute (HCI)
Hollywood, FL05.2021
Certified Nursing Assistant (CNA) -
Hollywood Career Institute
Hollywood, FL08.2019
Billing and Coding Course Completer -
Everest College
01.2006
Certified Cosmetologist -
Robert Morgan Educational Center
Miami, FL01.2005
Certified Medical Assistant -
Ideal School of Nursing
Miami, FL01.2001
Certified Nursing Assistant (CNA) -
Ideal School of Health Careers
Miami, FL01.1987
Skills
- Personal Care Expertise
- Daily Living Assistance
- Medication Management
- Health Monitoring
- Companionship and emotional support
- Safety & Fall Prevention
- Housekeeping & Nutrition
- Time Management/ Dependability
- Transportation (Clean Record)
- Bilingual (En
References
available upon request
Timeline
Home Health Aide
Ioppolo Residence
09.2024 - Current
Home Health Aide
Levy Residence | Care.com
07.2019 - 08.2024
Private Patient Care (Nicole "Nana")
Family First Home Health Care
04.2017 - 06.2019
Driver
Lyft
01.2016 - 06.2024
Cosmetology Instructor
Beauty Schools of America
01.2009 - 01.2014
Office Manager / Senior Stylist
Ling's Beauty Salon and Spa
01.2006 - 01.2008
Front Desk Receptionist
Dr. Steve Pablan Medical Office
01.1998 - 01.2001
In-bound Call Representative
Bryant Answering Service
01.1990 - 01.1998
Home Health Aide (HHA) -
Hollywood Career Institute (HCI)
Certified Nursing Assistant (CNA) -
Hollywood Career Institute
Billing and Coding Course Completer -
Everest College
Certified Cosmetologist -
Robert Morgan Educational Center
Certified Medical Assistant -
Ideal School of Nursing
Certified Nursing Assistant (CNA) -
Ideal School of Health Careers
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