Aidan Alvarez
Tampa,,Florida
Summary
Dynamic and results-driven professional with extensive experience in hospitality. Proven ability to enhance customer satisfaction through exceptional organization, communication, and problem-solving skills. Adept at event coordination and team collaboration, consistently delivering outstanding service, and fostering strong client relationships.
Overview
11
11
years of professional experience
Work History
Server
Psomi
Tampa, Florida
06.2025 - Current
- Supported special events by coordinating with team members for setup and service.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled customer inquiries and resolved issues promptly and professionally.
Server, Trainer
Yard House
Tampa, Florida
11.2023 - Current
- Facilitated onboarding support as a member of opening team.
- Promoted to trainer position in August 2024 for exceptional performance.
- Collaborated with management on product performance and market demand insights.
- Ensured process accuracy during training sessions for new employees.
- Utilized extensive menu knowledge to provide tailored recommendations based on guest preferences.
Sales Representative
Proof Brewery
Tallahassee, Florida
06.2021 - 08.2021
- Supported Sales Manager with customer visits, product campaigns and strategy meetings
- Participated in promotional activities expanding product sales
- Developed and implemented strategies to increase sales volume
- Maintained and expanded customer relationships
Bartender, Server
Proof Brewery
Tallahassee, Florida
02.2021 - 05.2021
- Fostered customer relationships to ensure satisfaction and loyalty
- Worked effectively and collaborated with co-workers and extended team
- Implemented Proof's protocols for the opening and closing shifts
Shift Leader, Server
Andrew's Downtown
Tallahassee, Florida
10.2019 - 01.2021
- Supervised and provided operational oversight
- Contributed to a positive environment and delivered exceptional service
- Conducted training and the development of new and existing servers
- Introduced recommendations resulting in new concepts
Sales Associate
Surf Outfitters
Tampa, Florida
03.2015 - 04.2018
- Worked with customers to provide feedback and suggestions for new product adoption
- Responsible for opening and closing procedures and store operations
- Onboarded, developed and trained new employees
Education
Psychology and Communications
Florida State University
TallahasseeSkills
- Google Suite and Microsoft Office
- Windows and MacOS proficiency
- Communication skills
- Interpersonal skills
- Independent work
- Team collaboration
- Event coordination
- Attention to detail
- Problem solving
Timeline
Server
Psomi
06.2025 - Current
Server, Trainer
Yard House
11.2023 - Current
Sales Representative
Proof Brewery
06.2021 - 08.2021
Bartender, Server
Proof Brewery
02.2021 - 05.2021
Shift Leader, Server
Andrew's Downtown
10.2019 - 01.2021
Sales Associate
Surf Outfitters
03.2015 - 04.2018
Psychology and Communications
Florida State University