Highly communicative with a customer-centric approach, adept at driving business through adaptability, teamwork, and a dedication to exceptional service.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Geoffrey Whorrall
Magna, UT
07.2023 - 01.2024
Assists customers with membership-related inquiries, guiding them through the process, addressing concerns, and ensuring a seamless experience with the membership program.
Handled cash, credit card, and room charges transactions accurately.
Manages both incoming and outgoing calls to address customer inquiries, resolve issues, and provide information.
Thrives in high-pressure scenarios, maintaining composure and delivering exceptional service to customers even in challenging circumstances.
Effectively juggles multiple tasks, such as handling inquiries, processing information, and managing customer interactions simultaneously.
Goes above and beyond standard expectations to ensure customer satisfaction by proactively addressing needs and exceeding service expectations.
Fernando's Landscaping
Fernando Bustos
West Jordan, UT
11.2019 - 07.2023
Delivered exceptional client satisfaction by deeply understanding and fulfilling their landscaping needs, including precision grass mowing, seamless new turf installation, and consistently exceeding customer expectations.
Provided effective problem-solving solutions by expertly installing high-quality sprinkler systems
Ensured excellent service delivery through snow shoveling and maintaining safe and clear properties