Aidan Casey
Boca Raton
Summary
Compassionate healthcare support professional with experience in a variety of care settings, including direct patient care, administrative duties, and coordination of care services. Ability to communicate effectively, educate patients, and foster positive relationships with patients and team members. Proven ability to increase patient satisfaction via customized support and rapid resolution of issues.
Overview
3
3
years of professional experience
Work History
Concierge/Receptionist
Country Pointe Plainveiw
Plainview
05.2026 - 08.2026
- Directed incoming calls and messages to appropriate staff or residents.
- Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
- Performed administrative duties such as filing paperwork related to concierge service transactions.
- Offered personalized concierge services such as booking spa appointments or arranging transportation needs for guests.
Physical Therapy Assistant
Bellmore Physical Therapy
Levittown
02.2024 - 08.2026
- Supported patient care by assisting physical therapists with therapeutic exercises and mobility routines.
- Prepared treatment spaces, managed equipment, and assisted with patient documentation.
- Helped maintain a clean, organized, and safety-focused clinical environment.
Flag Football Referee
LSW Sports
Levittown
09.2023 - 12.2024
- Officiated flag football games, ensuring fair play and adherence to rules.
- Communicated effectively with players and coaches to clarify game regulations.
- Monitored player conduct, addressing unsportsmanlike behavior during games.
Education
Bachelor of Science - Biology (Pre-Medical Track)
Florida Atlantic University
Boca Raton, FL05-2029
High School Diploma -
MacArthur High School
Levittown, NYSkills
- Patient care
- Anatomy
- HIPAA requirements
- Post-surgical rehabilitation
- Patient service
- Therapeutic exercise
- Progress reports
- Balance training
- Customer Service & Communication
- Clinical & Patient Support
- Team Collaboration
- Conflict Resolution
- Time Management
- Leadership
Timeline
Concierge/Receptionist
Country Pointe Plainveiw
05.2026 - 08.2026
Physical Therapy Assistant
Bellmore Physical Therapy
02.2024 - 08.2026
Flag Football Referee
LSW Sports
09.2023 - 12.2024
Bachelor of Science - Biology (Pre-Medical Track)
Florida Atlantic University
High School Diploma -
MacArthur High School