Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, complemented by exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
10
10
years of professional experience
Work History
Behavioral Health Care Navigator
Rochester Regional Health- W3
Clifton Springs
08.2024 - 07.2025
Educated patients on available services and health management options.
Assessed patient needs to develop personalized care strategies.
Facilitated communication between patients and healthcare teams for effective support.
Advocated for patients' access to necessary medical resources and services.
Documented patient interactions and care activities in electronic health records systems.
Implemented behavior intervention plans to support clients in various settings.
Monitored client interactions to ensure adherence to safety and ethical standards.
Engaged clients through structured activities to promote skill development and socialization.
Lead Behavioral Health Technician
FLACRA
Clifton Springs
10.2021 - 08.2024
Supervised daily activities of escalated clients in behavioral health programs.
Trained new technicians on protocols and client interaction techniques.
Collaborated with multidisciplinary teams to develop individualized care plans.
Monitored client behavior and reported changes to healthcare professionals.
Assisted in crisis interventions to support clients during challenging situations.
Maintained accurate records of client progress, treatments, assessments, and related information in accordance with agency policies and procedures.
(I am still currently per diem at this company)
Operator Technician
GW Lisk
Clifton Springs
10.2020 - 10.2021
Operated machinery to maintain efficient production processes and quality standards.
Collaborated with team members to ensure smooth workflow and adherence to safety protocols.
Inspected finished products for quality assurance and compliance with company specifications.
Cleaned work area at end of shift ensuring all tools were returned to their proper place.
Identified root cause of failures using problem solving skills.
Shift Leader
Crosby's Gas Station
Clifton Springs
10.2020 - 10.2021
Trained new employees on company policies and operational procedures.
Monitored inventory levels and facilitated restocking of supplies as needed.
Addressed customer inquiries and resolved service issues promptly.
Ensured compliance with safety regulations and maintained a clean workspace.
Conducted regular team meetings to communicate goals and expectations clearly.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Assistant to the Head Chef
Nima's Pizzeria
Clifton Springs
07.2015 - 11.2018
Assisted head chef in daily meal preparations and ingredient management.
Coordinated kitchen operations and ensured cleanliness during high-volume service.
Trained new kitchen staff on food safety procedures and operational standards.
Collaborated with front-of-house staff to ensure smooth service transitions.
Cleaned kitchen equipment and surfaces in accordance with health and safety regulations.
Managed a team of cooks during busy periods, delegating tasks accordingly.
Masons Apprentice
Rick Block Masonry
Clifton Springs
05.2015 - 07.2015
Assisted skilled masons in mixing and applying mortar for stone installation.
Operated tools such as trowels, chisels, and saws for brick laying tasks.
Collaborated with team members to ensure project timelines were met effectively.
Supported the installation of masonry structures by holding materials in place during work.
Placed mortar joints between courses of bricks.
Adhered to all industry standards while performing installation processes.
Education
GED -
Midlakes
Clifton Springs, NY
11-2013
Skills
Patient assessment
Care coordination
Health education
Electronic health records
Behavior intervention plans
Crisis intervention
Professional ethics
Patient confidentiality
Microsoft Word
Task prioritization
Time management
Attention to detail
Team collaboration
Problem solving
Computer skills
Verbal deescalation
Affiliations
I am an avid writer, often putting pen to paper in my free time
I am a history buff, going out of my way to research topics I'm unfamiliar with
As a father of two, and a lover of the outdoors, I'm bringing my kids on adventures as often as possible
Accomplishments
I've received multiple awards and accolades during my time in Behavioral Health
I've been promoted to managerial positions in different fields of work
Patient Care Technician at Rochester Regional Health, Rochester General HospitalPatient Care Technician at Rochester Regional Health, Rochester General Hospital