Aidan Custer
Fort Myers,FL
Summary
Proven ability to handle high-pressure situations with professionalism, as demonstrated at LA Fitness. Skilled in guest relations and emergency response, I excel in creating a welcoming environment and ensuring safety. My adeptness in problem-solving and time management has significantly contributed to enhancing customer satisfaction and retention.
Overview
3
3
years of professional experience
Work History
Front Desk Associate
LA Fitness
09.2022 - Current
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Sales Associate
Fit 2 Run
05.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
EMT - Emergency Medical Training
Gulfside Medical Training Institute
Fort Myers, FL05.2024
Firefighter 1&2 - Fire Science
Florida SouthWestern State College
Fort Myers, FL12.2022
High School Diploma -
Bonita Springs High School
Bonita Springs, FL05.2022
Skills
Time Management
Problem-solving skills
Listening Skills
Guest Relations
First Aid Certified
Medical Response
Fitness and Agility
Emergency Response
Medical equipment usage
Emergency Scene Management
Accomplishments
Life saving award presented by sheriff Carmine Marceno
Golden Shear award recipient
Timeline
Front Desk Associate
LA Fitness
09.2022 - Current
Sales Associate
Fit 2 Run
05.2021 - 01.2022
EMT - Emergency Medical Training
Gulfside Medical Training Institute
Firefighter 1&2 - Fire Science
Florida SouthWestern State College
High School Diploma -
Bonita Springs High School