Aidan Findlen
Norfolk,MA
Summary
A graduate of Quinnipiac University with outstanding leadership and interpersonal skills. Attentive and goal-focused individual who brings a successful approach to cultivating the best practices to meet organizational and regulatory expectations, which has been demonstrated through the work with the NH Distributed Generation team. Detail-oriented focus on achieving expected outcomes. Enthusiastic hard worker with expertise in Microsoft Word, Excel, PowerPoint, PowerClerk, and C2 Software.
Overview
4
4
years of professional experience
Work History
Account Executive
Eversource Energy
Manchester, NH
08.2024 - Current
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Processed and approved over 3,000 solar applications that were submitted within the year.
- Prepared monthly reports on budgeting and forecasting.
- Directed and coordinated internal training sessions regarding processes and software.
- Collaborated with cross-functional teams, such as finance, operations, and legal, to resolve customer inquiries.
- Helped schedule meetings between solar developers, engineers, and the construction team.
- Cultivated strong professional relationships with developers and customers to drive solar development.
- Processed payments for solar projects.
- Attended networking events to build relationships with potential solar developers.
Associate Account Executive
Eversource Energy
Manchester, NH
02.2023 - 08.2024
- Provided timely responses to customer inquiries and complaints regarding their solar applications.
- Processed and approved over 3,000 solar applications that were submitted within the year.
- Developed relationships with solar developers and customers through regular follow-up communications and meetings.
- Supported senior executives in updating account information and documentation.
- Contributed to team meetings by sharing feedback on processes.
- Participated in meetings with our engineering team to ensure timelines are met.
- Performed administrative duties, such as entering data into the system.
Contractor, Community Relations
Eversource Energy
Dorchester, Massachusetts
06.2022 - 02.2023
- Leveraged Powerclerk skills to input and compile data gathered from various sources for the Connecticut
Distributed Generation team. - Reviewed and processed over 2,000 solar applications since selection to work with the NH Distributed Generation team in September.
- Assisted in training new team members on the solar application process and associated software.
- Worked closely with senior management in the Community Relations Department to complete daily tasks.
- Worked successfully with coworkers to accomplish goals and address issues related to our services.
- Assisted with customer requests and answered questions to improve satisfaction.
Intern, Community Relations
Eversource Energy
Dorchester, MA
06.2021 - 08.2021
- Attended and participated in meetings and brainstorming sessions with team members.
- Attended conferences and reviewed material regarding the Boston mayoral election.
- Supported various program activities, assisting with administrative tasks.
- Worked with public safety officials before, during, and after storms.
- Created spreadsheets that included the contacts of public safety officials for quick and easy access during storms.
- Maintained positive working relationship with fellow staff and management.
Education
Bachelor of Arts - Criminal Justice
Quinnipiac University
Hamden, CT05-2022
High School Diploma -
Bishop Feehan High School
Attleboro, MA05-2018
Timeline
Account Executive
Eversource Energy
08.2024 - Current
Associate Account Executive
Eversource Energy
02.2023 - 08.2024
Contractor, Community Relations
Eversource Energy
06.2022 - 02.2023
Intern, Community Relations
Eversource Energy
06.2021 - 08.2021
Bachelor of Arts - Criminal Justice
Quinnipiac University
High School Diploma -
Bishop Feehan High School
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