Aidan Guetzow
SAN BENITO
Summary
Professional counseling assistant with significant experience in client support and administrative functions within counseling environment. Demonstrated ability to work collaboratively with team members and adapt to changing needs. Skilled in active listening, maintaining confidentiality, and providing empathetic support. Reliable and results-driven, consistently contributing to positive client outcomes and team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fraud Detection Specialist
ACT
09.2024 - 09.2025
- Reduced company losses by promptly identifying and investigating suspicious transactions.
- Improved customer satisfaction through timely communication and resolution of fraud-related concerns.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Enhanced fraud detection rates by implementing advanced data analysis techniques and tools.
Counseling Assistant
Therapaints Riding & Counseling Services
05.2020 - 05.2022
- Relayed relevant patient care details to supervisory staff.
- Maintained comprehensive client files according to program standards and counselor requests.
- Collaborated with multidisciplinary teams to ensure comprehensive care for all clients.
- Assisted lead counselors in developing personalized treatment plans for clients, resulting in positive outcomes.
- Conducted patient intake interviews, recording and documenting relevant information.
Education
Bachelor of Science - Rehabilitation Services
The University of Texas Rio Grande Valley
Edinburg, TX12-2022
Bachelor of Science - Respiratory Therapy
South Texas College
McAllen, TX05-2027
Skills
- Client due diligence
- Pattern recognition
- Verbal and written communication
- Multitasking Abilities
- Organizational skills
- Decision-making
- Interpersonal communication
- Therapeutic voice
- Analytical skills
Certification
- CPR Certified
Timeline
Fraud Detection Specialist
ACT
09.2024 - 09.2025
Counseling Assistant
Therapaints Riding & Counseling Services
05.2020 - 05.2022
Bachelor of Science - Rehabilitation Services
The University of Texas Rio Grande Valley
Bachelor of Science - Respiratory Therapy
South Texas College
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