Derwood "Bud" Myers
NormAN,OK
Overview
29
29
years of professional experience
Work History
Fraud Detection Specialist
ACT Technologies
05.2023 - Current
- Conducted thorough investigations on suspected fraudulent activities, leading to successful resolution of cases.
- Boosted internal awareness about financial crime risks through staff training sessions and educational materials distribution.
- Supported the development of a company-wide fraud risk assessment framework, enabling proactive identification and mitigation of emerging threats.
- Maintained comprehensive records of all investigations conducted, supporting future audits or regulatory inquiries as needed.
Pharmacy Technician
Walgreens
03.2021 - 08.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Inspector in Quality Assurance and Quality Control
Brothers Coffee
01.2020 - 03.2021
- Provided training for new inspectors on proper inspection techniques, tools, and best practices, resulting in improved team performance.
- Exceeded productivity goals by efficiently prioritizing tasks based on deadlines while maintaining strict attention to detail during inspections.
- Acted as a liaison between departments to facilitate clear communication regarding product specifications and any necessary adjustments required due to non-conformance findings during inspections.
- Collaborated with engineering teams for the successful resolution of complex quality issues, ensuring product performance met or exceeded customer expectations.
Co-Owner and Loan Officer
CBS Morgtage Inc
01.1998 - 07.2003
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Loan Officer
Jordan Financial & Associates
03.1996 - 01.1998
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Submitted loan applications to underwriter for verification and recommendations.
Education
Milwaukee Area Technical College
Milwaukee, WIHigh School Diploma -
Pulaski High School
Milwaukee, WISkills
Suspicious Activity Reporting
AML Compliance
Transaction monitoring
Customer Due Diligence
Computer Skills
Database Management
Relationship building and management
Client Relations
Credit analysis
Confidentiality and HIPAA
Workflow Optimization
Timeline
Fraud Detection Specialist
ACT Technologies
05.2023 - Current
Pharmacy Technician
Walgreens
03.2021 - 08.2022
Inspector in Quality Assurance and Quality Control
Brothers Coffee
01.2020 - 03.2021
Co-Owner and Loan Officer
CBS Morgtage Inc
01.1998 - 07.2003
Loan Officer
Jordan Financial & Associates
03.1996 - 01.1998
Milwaukee Area Technical College
High School Diploma -
Pulaski High School