Aidan Hagelgans
Battle Creek,MI
Summary
Results-driven individual with a background in food service and customer support. Known for excellent problem-solving skills and a commitment to service excellence. Prepared to contribute to team success and elevate customer satisfaction.
Overview
2
2
years of professional experience
Work History
Counter Customer Service
Schlotzky's Deli
09.2024 - 06.2026
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in managing cash register operations, ensuring accurate transactions and balanced drawers.
- Collaborated with team members to maintain a clean and organized dining area for improved customer experience.
- Trained new staff on customer service protocols and menu items, enhancing team performance and knowledge.
- Engaged customers with menu recommendations, fostering positive relationships and repeat business opportunities.
- Utilized problem-solving skills when addressing unique challenges or special requests from customers while maintaining professionalism.
Food Service
Full Blast
06.2024 - 08.2024
- Trained competent food service personnel.
- Improved workplace efficiency by assisting in the preparation of meals and ensuring timely food service.
- Coordinated with food service managers with respect to food-related program requirements.
- Enhanced customer satisfaction by providing efficient food service and maintaining cleanliness in the dining area.
- Elevated food service operations through proper handling techniques, sanitation standards adherence, and timely order preparation at themed dining locations.
Education
Bachelor of Science - Geology With A Minor in GIS
Albio College
Albion06.2030
High School Diploma -
Harper Creek High School
Battle Creek, MISkills
- Strong work ethic
- Quick learner
- Goal oriented
- Building rapport
- Service orientation
- Teamwork
- Customer service
Accomplishments
I have been involved in Scouting America for 12 years and recently earned the rank of Eagle Scout through Troop 355. I have received Wilderness First Aid training and was exposed to many interesting careers, hobbies, and science-related fields through my exploration of merit badges.
Timeline
Counter Customer Service
Schlotzky's Deli
09.2024 - 06.2026
Food Service
Full Blast
06.2024 - 08.2024
High School Diploma -
Harper Creek High School
Bachelor of Science - Geology With A Minor in GIS
Albio College