Summary
Overview
Work History
Education
Skills
Timeline
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Aidan Hammond

Aidan Hammond

Phoenix,AZ

Summary

Professional with strong skills in customer service and administrative tasks, ready to excel in pivotal role. Known for effective communication, adaptability, and reliability in fast-paced environments. Capable of managing front desk operations, coordinating with team members, and delivering results that enhance guest experiences. Proven ability to handle multitasking, problem-solving, and maintaining welcoming atmosphere.

Overview

3
3
years of professional experience

Work History

Front Desk Agent

Marriott International
Salt Lake City, UT
07.2025 - 01.2026
  • Attend to guest arrivals and departures
  • Book reservations, handle phone calls and other guest requests
  • Clean lobby, clean common areas, and stock the market.

Alarm Monitor/Dispatcher

Vivint
Orem, UT
01.2025 - 07.2025
  • Thoroughly examine and correctly log alarm events
  • Promptly handle activations and calmly navigate emergency situations
  • Demonstrate excellent phone etiquette and customer service during in and outbound calls

Service Expert

Nature's Balance Pest Control
Heber City, UT
04.2024 - 08.2024
  • Communicate clearly with the customer about services and expectations
  • Find solutions to problems and offer additional services if necessary
  • Perform requested services thoroughly and ensure customer satisfaction

Office Assistant

Foothill Medical Supply
Provo, UT
01.2023 - 03.2024
  • Assist in customer service requests
  • Respond to emails and voicemails as needed
  • Assure the office is tidy and well kept
  • Confirm appointments

Education

Bachelor of Arts - Sports Journalism

Arizona State University
Phoenix, AZ
05-2028

High School Diploma -

Westlake High School
Saratoga Springs, UT
05.2023

Skills

  • Proficient in Excel
  • Proficient in Microsoft Office
  • Clear written and verbal communication
  • Financial accounting
  • Data analysis
  • Analytical problem-solving
  • Hospitality operations
  • Customer service
  • Analysis skills
  • Time management
  • Team leadership
  • Computer networking

Timeline

Front Desk Agent

Marriott International
07.2025 - 01.2026

Alarm Monitor/Dispatcher

Vivint
01.2025 - 07.2025

Service Expert

Nature's Balance Pest Control
04.2024 - 08.2024

Office Assistant

Foothill Medical Supply
01.2023 - 03.2024

Bachelor of Arts - Sports Journalism

Arizona State University

High School Diploma -

Westlake High School
Aidan Hammond