Aidan Kennedy
Frisco,TX
Summary
Results-driven professional with experience in retail and customer relations. Strong communicator and problem-solver, capable of leading teams and managing responsibilities effectively. Committed to applying a diverse skill set to enhance organizational success and support ongoing professional development.
Overview
9
9
years of professional experience
Work History
Bookseller
Half Price Books, Inc
McKinney, Texas
08.2024 - Current
- Facilitated the shipment of over 300 new titles to customers, increasing store revenue and customer satisfaction.
- Organized and stocked shelves to enhance store presentation and create a pleasant shopping experience.
- Collaborated with coworkers and section leaders to streamline daily functions and optimize inventory organization.
Shift Manager
Culver's Restaurant
North Ridgeville, Ohio
07.2023 - 03.2024
- Supervised shift operations at Culver's Restaurant, facilitating crew support to enhance service quality.
- Monitored guest service standards, addressing customer concerns to maintain high satisfaction levels.
- Collaborated in opening new Culver's franchise, training employees and implementing procedures for successful launch.
Student Coach
Baldwin Wallace University
Berea, Ohio
10.2021 - 05.2023
- Guided individuals toward shared performance goals through effective leadership, communication, and teamwork.
- Promoted sportsmanship and discipline to foster a positive team environment. during practices and matches.
- Organized field or gym setups and maintained training equipment to ensure readiness for practices and matches.
Intern
Collaborative to End Human Trafficking
Cleveland, Ohio
06.2022 - 08.2022
- Developed community education and awareness materials to enhance anti-trafficking outreach efforts.
- Compiled and organized data to support staff in executing organizational projects and activities.
- Prepared meeting notes for collaborative staff and coalition discussions.
Server
First Watch Daytime Cafe
McKinney, Texas
05.2021 - 08.2021
- Fostered positive customer relationships through effective communication and attentive service, enhancing overall customer satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Processed cash transactions accurately, ensuring compliance with company cash handling procedures.
Server
Eddie's Diner
Plano, Texas
03.2018 - 01.2020
- Provided attentive customer service by answering menu questions, explaining food options, and promptly responding to customer requests.
- Responded to guest inquiries about menu items and ingredients, ensuring clarity on allergens and dietary options. about ingredients, allergens, and menu items.
- Managed multiple tables and prioritized tasks to ensure timely service in fast-paced restaurant environment.
Education
Bachelor of Arts - History
Baldwin Wallace University
Berea, OH03-2023
Skills
- Product knowledge
- Customer insights
- Attention to detail
- Sales techniques
- Teamwork and collaboration
- Oral communication
- Inventory management
Timeline
Bookseller
Half Price Books, Inc
08.2024 - Current
Shift Manager
Culver's Restaurant
07.2023 - 03.2024
Intern
Collaborative to End Human Trafficking
06.2022 - 08.2022
Student Coach
Baldwin Wallace University
10.2021 - 05.2023
Server
First Watch Daytime Cafe
05.2021 - 08.2021
Server
Eddie's Diner
03.2018 - 01.2020
Bachelor of Arts - History
Baldwin Wallace University