Service-oriented Pharmacy Technician Trainee currently pursuing Pharmacy Technician certification. Strong background in retail environments with outstanding customer service, problem-solving and sales skills.
Overview
1
1
year of professional experience
Work History
Server
Jin Korean BBQ
06.2023 - 02.2024
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
Increased sales by 10% with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
Supported colleagues during peak hours, fostering collaborative work environment that enhanced overall productivity levels.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Boba Barista
Fukuro
10.2022 - 05.2023
Enhanced customer satisfaction by crafting high-quality boba beverages with precision and consistency.
Assisted customers with dietary restrictions, suggesting suitable alternatives when necessary.
Implemented creative solutions for customizing drinks, catering to individual customer preferences.
Used POS system to accurately enter orders and process payments.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Controlled line and crowd with quick, efficient service.
Monitored supply levels at counter and maintained customer areas to meet typical demands.