Aidan Lloyd
Horsham,PA
Summary
Dynamic team leader with proven expertise in optimizing restaurant operations, enhancing customer service, and fostering a collaborative team environment. Committed to maintaining high standards in food safety and quality.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Team Leader
Chick-fil-A
Warrington, PA
07.2022 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored team members on food safety and quality standards.
- Resolved customer complaints promptly to maintain positive dining experiences.
- Maintained a positive work environment that promoted collaboration between team members.
- Delegated daily tasks to team members to optimize group productivity.
- Participated in regular meetings with executives to provide updates on team progress.
- Established clear expectations for employees, providing guidance when needed.
- Completed daily quality assurance duties to provide feedback for improvements.
Education
Bachelor of Science - Aerospace Engineering
Georgia Institute of Technology
Atlanta, GA08-2026
Skills
- Restaurant operations
- ServSafe food manager certification
- Food safety
- Team leadership
- Customer service
- Financial oversight
- Problem solving
- Strategic thinker
- Service excellence
- Stress resilience
Certification
- ServSafe Food Manager Certification, 2025
Timeline
Team Leader
Chick-fil-A
07.2022 - Current
Bachelor of Science - Aerospace Engineering
Georgia Institute of Technology