Aidan Marvosh
Las Vegas
Summary
Highly skilled Customer Service Specialist with a solid background in all aspects of bar operations. Proven ability to manage and motivate teams while ensuring high-quality customer service. Possess strong skills in inventory management, cost control, staff training, and development. Notable impact made on previous work through increased efficiency in service delivery and improvements in overall customer satisfaction.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Bar Manager
Kaitei
Omaha
2023.02 - 2025.09
- Supervised daily bar operations and staff activities at a busy themed speakeasy.
- Developed seasonal cocktail menus to enhance customer experience and engagement.
- Managed inventory control, ensuring optimal stock levels of spirits and supplies.
- Trained and mentored staff on beverage preparation and customer service standards.
- Ensured compliance with health and safety regulations in bar operations.
Social Media Manager
Self-Employed
Omaha
2022.01 - 2025.06
- Developed and executed social media strategies for diverse client brands.
- Created engaging content across various platforms, including Facebook and Instagram.
- Managed client accounts, ensuring consistent brand voice and messaging.
- Scheduled posts using social media management tools for optimal engagement timing.
- Researched industry trends to keep content relevant and innovative for clients.
Lead Server
Koji Izakaya
Omaha
2021.03 - 2023.02
- Led team in delivering exceptional dining experiences at a James Beard nominated izakaya.
- Trained new staff on menu items and proper service techniques.
- Coordinated dining room flow to ensure efficient guest service.
Server
Dante
Omaha
2018.03 - 2021.09
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently while maintaining guest satisfaction.
Education
Associate of Science - Business Administration
University of Nebraska At Omaha
Omaha, NE 2013.08 - 2015.05
High School Diploma -
Boystown Highschool
OmahaSkills
- Excellent Communication Skills
- Troubleshooting Skills
- Multitasking Skills
- Mediation and Negotiation Skills
- Marketing Strategies
- Inventory management
- Staff training
- Customer engagement
References
References available upon request
Languages
English
Timeline
Bar Manager
Kaitei
2023.02 - 2025.09
Social Media Manager
Self-Employed
2022.01 - 2025.06
Lead Server
Koji Izakaya
2021.03 - 2023.02
Server
Dante
2018.03 - 2021.09
Associate of Science - Business Administration
University of Nebraska At Omaha
2013.08 - 2015.05
High School Diploma -
Boystown Highschool