Aidan Oliveira
MANORVILLE,NY
Summary
Professional with strong background in customer service and labor. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and accurate service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
4
4
years of professional experience
Work History
Manager
Beach Side Sweets
Bayport, NY
05.2024 - 09.2025
- Supervised daily operations to ensure optimal performance and customer satisfaction.
- Managed inventory levels to prevent shortages and overstock situations.
- Implemented marketing strategies to increase brand visibility and drive sales growth.
- Streamlined processes to improve workflow efficiency within the team.
Cashier
Guintas Meat Farms
Ronkonkoma, NY
11.2022 - 01.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances and processed refunds as needed.
- Assisted customers with product inquiries, ensuring a positive shopping experience.
- Implemented effective checkout procedures, reducing wait times for customers.
Crew Memeber
Wendys Restaurant
Ronkonkoma, NY
06.2022 - 11.2022
- Prepared and assembled food items according to quality standards and customer specifications.
- Maintained cleanliness and organization in work areas, ensuring compliance with health and safety regulations.
- Provided excellent customer service, addressing inquiries and resolving issues promptly to enhance guest satisfaction.
- Operated kitchen equipment safely while adhering to operational procedures for efficiency and safety.
Laborer
Kelco Construction Inc
New York, NY
06.2021 - 08.2021
- Followed instructions from supervisors to execute daily work assignments.
- Collaborated with team members to support project timelines and goals.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Cleaned and maintained tools, equipment and worksites.
Education
Bachelor of Arts - Psychology
Hunter College
New York, NY05-2027
Associate of Arts - Psychology
Suffolk County Community College
Selden, NY05-2025
High School Diploma -
Connetquot Highschool
Bohemia, NY06-2023
Skills
- Customer service
- Teamwork and Collaboration
- Decision-making
- Clear Communication
- Complex Problem-solving
- Tri-Lingual (English, Portuguese, Spanish)
- Multitasking and organization
- Computer Proficient
Languages
Portuguese
Spanish
Timeline
Manager
Beach Side Sweets
05.2024 - 09.2025
Cashier
Guintas Meat Farms
11.2022 - 01.2024
Crew Memeber
Wendys Restaurant
06.2022 - 11.2022
Laborer
Kelco Construction Inc
06.2021 - 08.2021
Bachelor of Arts - Psychology
Hunter College
Associate of Arts - Psychology
Suffolk County Community College
High School Diploma -
Connetquot Highschool