Aidan Roberts
North Berwick
Summary
Dynamic professional with a proven track record at Lake Winnipesauke Golf Club, excelling in customer engagement and team collaboration. Recognized for enhancing guest experiences through exceptional service, attention to detail, and effective conflict resolution. Skilled in multitasking and decision-making, consistently improving operational efficiency and fostering a welcoming environment for members and guests alike.
Overview
1
1
year of professional experience
Work History
Ambassador of Golf
Lake Winnipesauke Golf Club
06.2024 - Current
- Collaborated with team members to enhance service delivery and responsiveness.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Monitored guest interactions to identify opportunities for improved service delivery.
- Coordinated with maintenance teams to schedule repairs for damaged golf carts efficiently.
- Delivered exceptional customer service by assisting guests with golf cart rentals and returns.
- Provided exceptional customer service to enhance guest experience on the golf course.
- Maintained cleanliness and organization of facilities, ensuring a welcoming environment for membors.
- Collaborated with team members to efficiently manage daily tasks and improve workflow processes.
Education
Bachelor of Science - Business Administration
University of Maine
Orono, ME05-2029
High School Diploma -
Noble High School
North Berwick, ME06-2025
Skills
- Customer engagement
- Multitasking
- Excellent communication
- Decision-making
- Community relations
- Team development
- Task prioritization
- Time management
- Teamwork and collaboration
Timeline
Ambassador of Golf
Lake Winnipesauke Golf Club
06.2024 - Current
Bachelor of Science - Business Administration
University of Maine
High School Diploma -
Noble High School
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