Data-driven systems thinker transitioning into urban policy, focused on making cities more people-centered. I bring strong analytical and operational skills to support real-world street and public-space interventions in NYC.
Overview
7
7
years of professional experience
Work History
Marketing Representative
Galata Chemicals
Jersey City, NJ
07.2023 - 02.2025
Redesigned fragmented logistics and forecasting workflows into a centralized system, improving reliability and predictability across a multi-stakeholder supply chain and reducing coordination failures by reclaiming 2,000+ hours annually.
Built automated shipment tracking and ETA workflows that reduced delivery uncertainty and improved on-time performance by 20%, demonstrating how operational design directly affects downstream users and program outcomes.
Developed and maintained automated order, shipment, and invoicing processes to reduce administrative friction, shorten processing cycles by 50%, and improve system accountability across teams.
Integrated real-time demand signals into planning models to improve forecast accuracy by 30%, illustrating how better data infrastructure enables more responsive, resource-efficient systems.
Designed Salesforce automations to eliminate error-prone manual tasks, improving data reliability and decision-making speed in complex operational environments.
Analyzed performance and conversion data to identify structural bottlenecks in outreach and engagement, translating quantitative findings into process improvements with measurable impact.
Marketing Operations Coordinator
Nomad
New York, NY
09.2022 - 01.2023
Cleaned and standardized over 10,000 records to restore data integrity, reinforcing the importance of accurate inputs for equitable segmentation, evaluation, and policy-relevant analysis.
Designed and implemented automated communication workflows, improving engagement while gaining hands-on experience with how messaging, timing, and access affect participation and outcomes.
Built Tableau dashboards to track behavior and performance metrics, translating raw data into clear insights for non-technical stakeholders and decision-makers.
Partnered with engineering and marketing teams to diagnose reporting and pipeline failures, resolving structural issues that obscured outcomes and limited accountability.
Supported clients by transforming complex performance data into actionable recommendations, strengthening skills directly applicable to program evaluation and public reporting.
Intern – Internal Audit Professional Practices | Reporting Group
American Express
New York, NY
06.2018 - 08.2019
Automated audit reporting processes to cut down manual steps.
Ensured every audit action plan listed a responsible owner to close accountability gaps.
Education
MS - Urban Policy And Leadership
CUNY Hunter
New York
06-2027
BS - Economics & BA in Marketing
University of Arizona
Tucson, Arizona
05-2022
Skills
Technical Skills: Salesforce Administration & Development (Flows, Automation, Implementation) SQL Tableau Power BI Marketo Data Hygiene & Governance KPI Dashboard Development Forecasting & Reporting
Professional Skills: Cross-Functional Collaboration Process Optimization Data-Driven Decision Making Project Management Strategic Planning
Business Intelligence & Data Reporting Analyst (Marketing Operations Co-Op) at Invoca, Inc. (SaaS / AdTech)Business Intelligence & Data Reporting Analyst (Marketing Operations Co-Op) at Invoca, Inc. (SaaS / AdTech)