Aidan Thorsteinsson
Melrose,MA
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
7
7
years of professional experience
Work History
Front of House and Beverage Manager
Rising Eagle Publick House
Melrose, MA
05.2023 - Current
- Designed sales and service strategies to improve revenue and retention, increasing sales from $25,000 weekly to $45,000 weekly over first year of employment.
- Supervised employees through planning, assignments, and direction, offering real time training and teaching, as well as communication regarding team performance with other managers.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Took direct control over bar management for Rising Eagle and sister location Turner's Seafood Grill and Market.
- Managed and maintained accurate cost of goods through variance reporting, inventory analysis, recipe mapping, and bartender training and communication.
Barista Trainer
Starbucks
Melrose, MA
09.2018 - 04.2022
- Facilitated open dialogue between trainers and employees regarding job expectations, policies, and procedures.
- Greeted guests with pleasant smile and superior customer service.
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
Education
Bachelor of Arts - Classical Studies And American Studies
Bates College
Lewiston, ME05-2023
Skills
- Sales strategy
- Revenue management
- Employee training
- Inventory control
- Food and Beverage management
- POS execution and training (Toast)
- Variance Reporting and Cost of Goods budgeting
- Hospitality and Guest Retention
Timeline
Front of House and Beverage Manager
Rising Eagle Publick House
05.2023 - Current
Barista Trainer
Starbucks
09.2018 - 04.2022
Bachelor of Arts - Classical Studies And American Studies
Bates College