Dedicated to customer service and providing skills to prioritize and multi-task in fast-paced working environments. Successfully works as part of a team to reach personal and business goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Technician
ABC Home & Commercial Services
Houston, Texas
10.2023 - 08.2025
Conducted thorough inspections to detect pests, assess infestation levels, and determine appropriate treatment plans
Applied chemical and non-chemical solutions in compliance with safety and environmental regulations
Educated clients on preventative measures and long-term pest management strategies
Maintained detailed service records, ensured follow-up visits, and upheld high standards of customer service
Assistant General Manager
Snooze AM Eatery
The Woodlands, Texas
03.2017 - 10.2023
Oversaw front- and back-of-house operations, ensuring smooth, efficient service during peak morning hours
Supervised and trained staff, including servers, hosts, and baristas, fostering a positive and productive work culture
Managed scheduling, inventory, and vendor relations to maintain optimal staffing and supply levels
Handled customer concerns with professionalism, leading to increased guest satisfaction and repeat business
Supported the General Manager in executing financial goals, labor cost control, and daily sales reporting