Aidan Zuniga
Woodbine,MD
Summary
Seeking a challenging position in the field of International Business where I can leverage my education and skills to drive growth and success for a dynamic organization. Committed to applying my multi-cultural experience and innovative mindset to the business world both domestically and abroad.
Overview
2
2
years of professional experience
Work History
Intern, Leadership Development Program
Chick-fil-A
05.2023 - 08.2023
- Developed a cost-tracking system for waste management, reducing cost of waste by 33% from intern start date.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Monitored project performance to identify areas of improvement and make adjustments.
- Led employee relations through effective communication, coaching, training, and development.
Cook and Customer Service Representative
Pino's Pizza
05.2022 - 09.2022
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided customers a welcoming experience and assisted them with needs and concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Customer Service Representative
High's
06.2021 - 01.2022
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Conducted inventory counts by adding each item in stock and documenting in computer system twice daily.
- Performed cash, card and check transactions to complete customer purchases.
- Processed customer service orders promptly to increase customer satisfaction.
Education
Bachelor of Science - International Business
Perdue School of Business, Salisbury University
Salisbury, MD08.2023
Business Marketing & Management
University of Stirling
Stirling, UK06.2022
Skills
- Bilingual (English & Spanish)
- Microsoft Office and Google Drive (Word, Excel, PowerPoint, Docs, Sheets, and Slides)
- Project Development & Management
- Management Skills
- Strategic Leadership
- Proactive
Additional Information
- Studies Abroad (Chile, 2018) / (Scotland, 2022)
- Boy Scouts of America, Eagle Scout (2018)
- Pinehurst Elementary School intern (2020)
- Member of Sigma Pi of Salisbury University (2021-2023)
Extracurriculars Activities
- Studies Abroad (Chile, 2018) / (Scotland, 2022)
- Boy Scouts of America, Eagle Scout (2018)
- Pinehurst Elementary School intern (2020)
- Member of Sigma Pi Fraternity of Salisbury University (2021-2023)
Timeline
Intern, Leadership Development Program
Chick-fil-A
05.2023 - 08.2023
Cook and Customer Service Representative
Pino's Pizza
05.2022 - 09.2022
Customer Service Representative
High's
06.2021 - 01.2022
Bachelor of Science - International Business
Perdue School of Business, Salisbury University
Business Marketing & Management
University of Stirling
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