Summary
Overview
Work History
Education
Skills
Timeline

Aidan Q. Washington

South Easton,MA

Summary

Dynamic leader with proven expertise in business and project management, excelling in enhancing productivity and customer satisfaction through effective communication and operational improvements. Skilled in Microsoft Suite and team leadership. Track record of achieving mission objectives and driving service excellence. Committed to making a significant impact in an organization that values growth and success.

Overview

5
5
years of professional experience

Work History

Training Technician

MA Army National Guard
01.2025 - Current

51st Troop Command | GS-1702-08 | Title 32

  • Coordinated with 4 subordinate battalions and state-level G3 to ensure the efficient handling of training schedules, military schooling, travel requests, and military orders, facilitating smooth operational execution.
  • Analyzed, tracked, quality controlled (QC), and submitted school applications for PME(Professional Military Education) through ATRRS, ensuring accuracy and compliance with training requirements and maintaining unit readiness.
  • Analyzed, tracked, QC, and submitted travel voucher requests through DTS (Defense Travel System), ensuring proper documentation and compliance with military travel regulations.
  • QC, approved, and input all types of military orders (temporary duty, annual training, retirement points etc.) using DAMPS, ensuring proper processing and compliance with regulations.
  • Monitored and ensured the accuracy of training and travel records, streamlining processes for military personnel to meet training and operational requirements.

Traditional Guardsman

MA Army National Guard
01.2020 - Current
  • MOS: 15P – Aviation Operations Specialist
  • Rank: E-5 (Sergeant)
  • Deployment: Kuwait & Iraq, Operation Inherent Resolve


Key Responsibilities:

  • Maintain and manage flight records (digital and physical), ensuring compliance with regulatory requirements.
  • Issue aviation gear and equipment to personnel, ensuring proper accountability and readiness.
  • Track and monitor flights in real-time, maintaining communication with aircrews and coordinating mission updates.
  • Coordinate aircraft fueling operations and maintenance support, ensuring readiness and mission success.
  • Security Clearance: Secret

Aviation Operations Sergeant

MA Army National Guard
02.2023 - 03.2024

Deployment

  • Served as Battle NCO (Manager) in Battalion TOC overseeing 3 flight companies and 4 outsites
  • Coordinated and managed flight schedules, ensuring operational requirements were met, deadlines were adhered to, and compliance with military regulations was maintained.
  • Submitted PPRs (prior permission request) to applicable airports for our flights all around the Middle East.
  • Analyzed and managed sensitive operational data, ensuring accuracy and compliance with strict regulatory requirements.
  • Collaborated with cross-functional teams, including maintenance, fuel, and different staff at various levels & departments, to ensure efficient and timely execution of aviation operations.
  • Resolved operational challenges swiftly, demonstrating strong problem-solving skills in high-pressure environments.
  • Sped up decision-making processes during high-pressure situations by providing timely intelligence briefings to senior leadership before critical missions took place.

Assistant Operations Manager

Chick-fil-A
01.2020 - 11.2023
  • Managed vendor relationships for inventory, supplies, and equipment, ensuring timely delivery and compliance.
  • Oversaw day-to-day business operations, optimizing efficiency and ensuring all tasks were completed in line with established standards and regulations.
  • Enforced safety and compliance protocols, ensuring adherence to industry regulations and operational guidelines.
  • Managed risk mitigation strategies, including worker's compensation administration, safety protocols, and kitchen maintenance
  • Conducted interviews, hiring, and onboarding, ensuring the recruitment of top talent and adherence to company standards
  • Analyzed CRM data & Implemented operational improvements, resulting in increased team productivity and enhanced customer satisfaction

Education

Bachelor of Science - Business Management

Bridgewater State University, Bridgewater, MA
2024
  • Relevant Coursework: Business Law I & Strategic Management

Skills

  • Team Leadership & Supervision
  • Training & Development Programs
  • Microsoft Suite
  • Risk Management & Safety Protocols
  • Classified Material Handling (Secret Clearance)
  • Employee Performance Evaluation
  • Inventory & Cash Management
  • Customer Service Excellence

Timeline

Training Technician - MA Army National Guard
01.2025 - Current
Aviation Operations Sergeant - MA Army National Guard
02.2023 - 03.2024
Traditional Guardsman - MA Army National Guard
01.2020 - Current
Assistant Operations Manager - Chick-fil-A
01.2020 - 11.2023
Bridgewater State University - Bachelor of Science, Business Management
Aidan Q. Washington