Aiden Ali
San Jose,CA
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Experienced in handling money. Can quickly memorize product details and build customer relationships.
Overview
1
1
year of professional experience
Work History
Cashier/Membership/Merchandise
Costco
Sunnyvale, California
09.2023 - Current
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Generated reports on membership trends, retention rates, and other key metrics.
- Provided customer service support to address questions or concerns from members regarding their accounts or benefits.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Scanned shelves and product cases for expired stock to discard outdated items.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Maintained a clean and organized work environment at all times.
- Provided training and support for new staff members in regards to merchandising operations.
- Performed regular price checks on select items throughout the store location.
- Assisted customers with locating desired items within store locations.
- Helped customers locate desired items and assisted with carrying heavy loads.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Arranged in-store merchandise for maximum visual appeal.
Education
High School Diploma -
Branham High School
San Jose, CA06-2023
West Valley City College
Saratoga, CASkills
- Payment Processing
- Cash Handling
- ID Verification
- Customer Service
- Customer Assistance
- Returns processing
- Cash Register Operation
- Payment Collection
- Retail Merchandising
- Time management skills
- Product Knowledge
- Issue Resolution
- Conflict Resolution
- Credit and cash transactions
- Ordering and stocking
- Complex Problem-Solving
- Customer service excellence
- Staff Training
- Patient with Customers
- Communication Skills
Languages
Arabic
Limited
English
Native/ Bilingual
Timeline
Cashier/Membership/Merchandise
Costco
09.2023 - Current
High School Diploma -
Branham High School
West Valley City College