AIDEN BORDWINE
Cincinnati,OH
Summary
Recent graduate with 5+ years of customer service experience and hands-on experience in technical troubleshooting and electronic rework. Skilled in performing rework and repairs, following established procedures, maintaining quality standards, identifying and resolving problems, working effectively with others, and learning new processes quickly.
Overview
5
5
years of professional experience
Work History
Rework Operator
Jabil
03.2026 - Current
- Perform rework and repairs on electronic components and assemblies while following established procedures and quality standards.
- Inspect products for defects and make sure completed work meets quality requirements.
- Use hand tools and production equipment to complete rework tasks safely and accurately.
- Follow work instructions and safety procedures while maintaining consistent quality and productivity.
- Keep my workstation clean and organized while working closely with other team members.
- Help train new team members and show them the proper procedures and processes for their work.
Shift Leader
Dunkin' Donuts
09.2021 - 03.2026
- Executed store closing procedures and balanced tills with accuracy to ensure financial integrity.
- Trained new employees and delegated daily tasks to enhance team efficiency and service quality.
- Provide customer service and resolve customer concerns and conflicts professionally.
- Earned multiple raises and promotions based on performance, growth, and attitude.
- Collaborated with management to ensure smooth daily operations and foster a cohesive work environment.
Education
Associate of Applied Business - Information Technology
University of Cincinnati
01-2025
Skills
- Equipment Operation
- Quality Control
- Production & Manufacturing Processes
- Safety Procedures
- Microsoft Word & Excel
- Attention to Detail
Timeline
Rework Operator
Jabil
03.2026 - Current
Shift Leader
Dunkin' Donuts
09.2021 - 03.2026
Associate of Applied Business - Information Technology
University of Cincinnati
CAREER HIGHLIGHTS
- Education - Associate of Applied Business - Information Technology
- Technical Experience - Electronic rework, repair, and troubleshooting
- Customer Service - 5+ years of customer-facing experience
- Leadership - Shift Leader experience with training and delegation