Early career professional with a strong background in student engagement, administrative coordination, and retail sales. Recognized for strategic leadership, teamwork, and problem-solving, with experience supporting students, managing sensitive documentation, and delivering measurable results through improved service and process efficiency.
Coordinated student support interventions, connecting concerns to campus resources and follow-up services. Managed conduct-related documentation, ensuring accurate case records and policy compliance. Responded to student crises with judgment, discretion, and timely referrals to appropriate support teams. Prepared communication materials for students, families, and campus partners regarding support processes and expectations. Streamlined administrative processes for greater efficiency in handling student concerns and issues.
Planned and led recreational and social events that strengthened the Japanese-American community on campus. Collaborated with UCLA's Nikkei Student Union to coordinate the annual Undokai hosted at LMU, managed the clubs Big-Little program, and created opportunities for members to build meaningful connections. Increased student engagement by creating inclusive events that brought students closer through shared experiences and culture.
Provided personalized customer service to help customers select products that aligned with their needs and established customer relationships, utilized product knowledge, assisted in merchandising and inventory management, and collaborated with team members to meet sales goals while fostering a welcoming shopping environment. Achieved sales of over $70,000 within two months.