Tracey Dillard
Brooklyn,New York
Summary
Enthusiastic Community Associate offering 17 years of experience in administrative, support roles. Talented at collecting, analyzing and modeling data, managing schedules and promoting positive customer relations. Dedicated to process and policy improvements with passion for increasing service efficiency and quality. Adept at conceiving and overseeing serval programs. Proactive and resourceful leader focused on building relationships, re-energizing people and organizing the resources to bring about dramatic results. Skilled community relations professional proficient in efficiently and accurately organizing paperwork and records. Systematic and fastidious with good critical thinking, organizational and multitasking abilities. Experienced in highlighting the organization, its vision and its mission with dedicated outreach. Skilled at leading tours, handling requests and maintaining open, positive communication with members of the public.
Overview
25
25
years of professional experience
Work History
Community Associate/Dean of Students
New York City Board of Education
09.2012 - Current
- Developed relationships with local businesses to create collaborations for the benefit of the community.
- Provided administrative support to the Principal and Assistant Principals in daily operations.
- Assisted with creating content for social media accounts related to the organization's mission and goals.
- Advised members on how best to utilize resources available within the community.
- Student records Keeping /Data Entry
- Familiar with DOE systems and process
- Compliance of student immunization
- General Office duties
School Health Aide
New York City Board of Education
09.2007 - 09.2012
- Conducted individual health assessments of students including taking height, weight and blood pressure readings.
- Assisted in the development and implementation of student health care plans.
- Provided guidance to school staff on medical concerns related to students.
- Monitored immunization compliance for all enrolled students.
- Facilitated communication between parents, teachers, and healthcare providers regarding student's health needs.
School Safety Agent
NYC NYPD
01.2001 - 06.2006
- Assisted in the development of student educational materials related to personal safety and awareness, fostering a culture of vigilance among all members of the school community.
- Collaborated with school administrators and staff to identify potential risks and implement preventive measures.
- Patrolled school property and mitigated risk or reported incidents.
- Communicated regularly with parents regarding safety concerns or incidents, fostering trust between the school community and families.
- Assist with Bi- Weekly Payroll
- Agents Timecards
- Assist Level 3 with daily attendance logs reporting to head command
Education
High School Diploma -
George Wingate
06.1988
Law, Police Science And Behavioral Science
New York City Police Academy
Brooklyn, NY05-2001
Skills
- Community relations
- Schedule management
- Payment processing
- Fundraising strategies
- Teamwork
- Time management
- Problem-solving
- Attention to detail
- Multitasking
- Multitasking Abilities
- Organizational skills
- Team collaboration
- Team leadership
- Effective communication
- Active listening
- Decision-making
- Public relations
- Task prioritization
- Self motivation
- Analytical thinking
- Conflict resolution
- Professionalism
- Public speaking
- Strategic planning
- Project management
- Group facilitation
- Event planning
- Human resources
- Data entry
- Invoice processing
- Spreadsheet updating
Activities and Honors
- Cheerleading Coach
- Senior Activities Coordinator
- Facilitator for Yearbook and Student Government
Timeline
Community Associate/Dean of Students
New York City Board of Education
09.2012 - Current
School Health Aide
New York City Board of Education
09.2007 - 09.2012
School Safety Agent
NYC NYPD
01.2001 - 06.2006
High School Diploma -
George Wingate
Law, Police Science And Behavioral Science
New York City Police Academy
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