Summary
Overview
Work History
Education
Skills
Timeline
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Aiden Deatherage

Collinsville,OK

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

3
3
years of professional experience

Work History

Shift Lead

Dyne
01.2024 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.

Team Crew Member

Zaxbys
09.2023 - 12.2023
  • Promoted teamwork through active listening and open communication, fostering a positive work culture among crew members.
  • Restocked customer and crew areas with necessary supplies and rotated stock as required.
  • Boosted customer satisfaction by consistently providing friendly, efficient service during peak hours.
  • Developed time management skills to effectively handle multiple tasks simultaneously while maintaining attention to detail under pressure.

Restaurant Team Member

Taco Bueno
06.2023 - 08.2023
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Prepared food orders, cooking on grill and operating fry station.

Barista

Next Level Nutrition
06.2021 - 05.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Cleaned counters, machines, utensils, and seating areas daily.

Education

No Degree -

Collinsville High School
Collinsville, OK
05.2025

Skills

  • Decision-making capabilities
  • Customer service focus
  • Employee Training
  • Guest service
  • Management
  • Time Management
  • Team Management
  • Customer Service

Timeline

Shift Lead

Dyne
01.2024 - Current

Team Crew Member

Zaxbys
09.2023 - 12.2023

Restaurant Team Member

Taco Bueno
06.2023 - 08.2023

Barista

Next Level Nutrition
06.2021 - 05.2022

No Degree -

Collinsville High School

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Aiden Deatherage