Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Aiden Dieffenwierth

Fiskdale,MA

Summary

Customer-savvy Host/server accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Host/Server

Bistro Eighty Ates
03.2019 - Current
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Answered phone calls to take orders, give information and document reservations.
  • Cross-trained to handle different restaurant roles, including catering, bus tables and to-go stations.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Assistant Landscaper

KRD Landscaping
04.2019 - 03.2020
  • Improved client satisfaction by providing timely and efficient maintenance services.
  • Collaborated with lead landscaper to create visually appealing outdoor spaces for residential and commercial clients.
  • Maintained healthy lawns and gardens through expert pruning, fertilizing, and pest control practices.
  • Safely operated landscaping equipment, resulting in a decrease in workplace accidents and injuries.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Performed planting, watering, mulching, and edging of lawns.

Education

Bachelor of Science - Criminal Justice

Worcester State University
Worcester, MA
06-2027

Associates Degree - Criminal Justice

Quinsigamond Community College
Worcester, MA
06.2025

High School Diploma -

Tantasqua Regional Sr High School
Fiskdale, MA
06.2023

Skills

  • Conflict Resolution
  • Interpersonal Skills
  • Time Management
  • Customer Service
  • Attention to Detail
  • Microsoft Office Proficiency
  • Problem Solving
  • Customer Engagement
  • Research and Due Diligence
  • Lawn care

Accomplishments

    Honor Society, top ten percent of class.

Certification

OSHA certified machinist.

Tip certified

Timeline

Assistant Landscaper

KRD Landscaping
04.2019 - 03.2020

Host/Server

Bistro Eighty Ates
03.2019 - Current

Bachelor of Science - Criminal Justice

Worcester State University

Associates Degree - Criminal Justice

Quinsigamond Community College

High School Diploma -

Tantasqua Regional Sr High School

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