Aiden Grollman
Albuquerque,NM
Summary
Dedicated professional with a proven track record in housekeeping and customer service, notably at Del Norte Sports and Wellness. Excelled in maintaining high sanitation standards and enhancing guest satisfaction. Skilled in photography and teamwork, consistently contributing to a positive and efficient work environment. Achieved a significant improvement in room turnover rate through effective collaboration and innovative problem-solving.
Overview
2025
2025
years of professional experience
Work History
House Keeper
Del Norte Sports and Wellness
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Lifeguard
Tanoan Country Club
05.2024 - 09.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Busser
Savoy Bar and Grill
08.2022 - 08.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Education
Business - Marketing
University of New Mexico
Albuquerque, NMSkills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Health and safety compliance
- Video editing
- Website creating
- Lifting heavy weights
- Video making
- Photography
Timeline
Lifeguard
Tanoan Country Club
05.2024 - 09.2024
Busser
Savoy Bar and Grill
08.2022 - 08.2023
House Keeper
Del Norte Sports and Wellness
Business - Marketing
University of New Mexico
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