Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aiden Mesa

Las Vegas,NV

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills. Excellent research, technical, and problem-solving skills. Detail-oriented, and able to learn new concepts quickly.

Overview

4
4
years of professional experience

Work History

E-Commerce Associate

MashiBox
Las Vegas, NV
05.2024 - 01.2025
  • Troubleshooted any operational or technical issues that arose during online transactions.
  • Monitored inventory levels to accurately predict how much is available for purchase.
  • Coordinated on social media accounts to create a positive presence for the company.
  • Reviewed customer requests, resolved questions and defined specifications before completing orders.
  • Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Created a more personal relationship with customers via live streams on social media sites.

Scooper/cashier/customer Service

Baskin-Robbins
Las Vegas, NV
06.2021 - 09.2021
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Maintained the cleanliness and presentation of the stock room and production floor.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Maintained the work area and kept the cash drawer organized.
  • Built and maintained productive relationships with employees.

Key Club International

Las Vegas, NV
09.2022 - 05.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable, friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Planned and completed group projects, working smoothly with others.

Education

Some College (No Degree) -

College of Southern Nevada
Las Vegas, NV

High School Diploma -

Durango High School
Las Vegas, NV
05.2023

Skills

  • Customer service
  • Inventory management
  • Team collaboration
  • Time management
  • Effective communication
  • Problem solving
  • Adaptability
  • Organizational skills
  • Patience and empathy

Languages

English
Native/ Bilingual
Spanish
Professional
Japanese
Limited

Timeline

E-Commerce Associate

MashiBox
05.2024 - 01.2025

Key Club International

09.2022 - 05.2023

Scooper/cashier/customer Service

Baskin-Robbins
06.2021 - 09.2021

High School Diploma -

Durango High School

Some College (No Degree) -

College of Southern Nevada