Aiden Moore
Wake Forest,NC
Summary
Independent Sales Associate motivated to maintain customer satisfaction and contribute to company revenue. Service-oriented and outgoing individual with in-depth knowledge of market dynamics and customer requirements. Leverages product expertise for merchandising and sale success. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
7
7
years of professional experience
Work History
Floor Staff Member
Regal Cinemas
Raleigh, North Carolina
02.2024 - Current
- Checked tickets and directed patrons to auditoriums and concession areas.
- Monitored auditorium cleanliness and reported spills, debris, and maintenance issues.
- Provided excellent customer service by answering questions and offering advice on products.
- Checked expiration dates on products to ensure freshness of merchandise.
- Ensured that the store was kept neat and tidy at all times.
- Handled returns and exchanges promptly.
- Provided excellent customer service, resolving issues and answering queries promptly.
- Built and maintained relationships with peers and upper management to drive team success.
- Used product knowledge to upsell and cross-sell, maximizing purchase values.
Floor Staff Member
Marquee Cinemas
Wake Forest, NC
10.2021 - 02.2024
- Checked tickets and directed patrons to correct showtimes and entrances.
- Answered questions from guests about events, venues, times.
- Provided assistance to people with disabilities who require special accommodation.
- Actively monitored crowd control during large gatherings.
- Assisted vendors in setting up merchandise stands prior to start of events.
- Assisted guests with concessions, restrooms, and theater location questions.
- Helped maintain a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Maintained a clean, organized workspace according to operational standards.
Floor Staff Member
Paragon Cinemas (SandHills 10 Cinema)
Wake Forest, North Carolina
07.2021 - 10.2021
- Worked with other staff members to facilitate the smooth flow of operations.
- Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
- Monitored auditorium cleanliness and reported spills, debris, and maintenance issues.
- Assisted ushers and management with crowd movement during busy screenings.
- Replenished stock on shelves to ensure product availability for customers.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
Cashier
Bojangles
05.2020 - 05.2021
- Worked flexible schedules and extra shifts to meet business needs.
- Built great relationships with the customers and my co-workers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Handled cash with high accuracy, and took care to check bills for fraud.
- Used the POS system to enter orders, process payments, and issue receipts.
- Recommended Bojangles menu items and answered guest questions.
- Followed Bojangles food safety and sanitation standards during service.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
High School diploma -
Union Pines High
Cameron, NC06.2020
Skills
- Cash Handling
- Customer Relations,
- Reliable and responsible
- Cash handling expertise
- Store cleaning
- POS software
- Manage inventory
- Store policies understanding
- Attention to detail
- Problem solving
- Verbal communication
- Patience and empathy
- Inventory stocking
- Shelf stocking
- Barcode scanning
- Customer service
References
Hiedi Hughes, 919-499-2573
Noah Moore, 910-973-1471
Josiah, 919-903-1885
Communication Skills
I did a lot of presentations in school and some group projects, and because of these experiences, I have developed a great way to communicate with others.
Affiliations
Volunteer Work, SPCA Wake County Animal Shelter
Timeline
Floor Staff Member
Regal Cinemas
02.2024 - Current
Floor Staff Member
Marquee Cinemas
10.2021 - 02.2024
Floor Staff Member
Paragon Cinemas (SandHills 10 Cinema)
07.2021 - 10.2021
Cashier
Bojangles
05.2020 - 05.2021
High School diploma -
Union Pines High