Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment. Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
1
Language
1
Certification
5
years of professional experience
Work History
Server
2 Months
Jesse's Martini & Tapas Lounge | Wilmington, NC | 08.2026 - Current
Greeted guests promptly and delivered attentive tableside service in fast-paced dining environment.
Presented menu items, specials, and cocktail offerings to support informed guest selections.
Coordinated accurate food and beverage orders with kitchen and bar staff.
Processed payments through POS system and balanced checks with minimal errors.
Supported smooth shift operations by prioritizing multiple tables during peak service periods.
Anticipated guest needs and resolved service concerns with professionalism and courtesy.
Food Delivery Driver
2 Years 5 Months
DoorDash | Holly Springs, NC | 05.2024 - Current
Delivered food items promptly while ensuring excellent customer service and a positive experience for customers.
Checked orders prior to delivery to ensure accuracy in quantities and charges, enhancing customer satisfaction.
Checked orders before delivery for accurate quantities and charges.
Resolved customer inquiries and complaints efficiently, maintaining professionalism and fostering positive customer relationships.
Instacart Shopper
2 Years 5 Months
Instacart | Fuquay-Varina, NC | 05.2024 - Current
Managed and completed multiple Instacart orders promptly, enhancing customer satisfaction through strong service skills.
Gained deep understanding of grocery store layout and product locations, leading to quicker shopping times.
Organized and prioritized multiple tasks to ensure accurate packing of items for delivery.
Ensured accuracy by double checking orders against customer specifications prior to checkout.
Performed quality control checks on products prior to delivering them, ensuring customer satisfaction.
Developed excellent organization skills to manage multiple tasks simultaneously, ensuring all items were correctly packed for delivery.
Team Member
3 Years 4 Months
Triple A Homes | Apex, NC | 06.2023 - Current
Acquired experience in fast-paced environment by swiftly mastering new processes, procedures, and systems.
Honed customer service skills and interpersonal communication by engaging with diverse customers.
Demonstrated excellent organizational and problem-solving skills while managing multiple tasks simultaneously.
Exhibited organizational and problem-solving skills while coordinating multiple tasks simultaneously.
Server
1 Year 3 Months
Olive Garden | Holly Springs, NC | 04.2024 - 07.2025
Served food and beverages promptly with focused attention to customer needs.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Recommended tapas and martini pairings to enhance guest experience and increase sales.
Maintained clean, organized sections, ensuring tables reset efficiently for next seating.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Shift Leader
2 Years 9 Months
Jersey Mikes | Holly Springs, NC | 06.2022 - 03.2025
Trained new employees on job duties, safety procedures, and company policies to enhance team readiness.
Held team members accountable during shift by effectively coaching to improve performance.
Monitored team performance to ensure quality standards were met.
Coached team members during shifts to improve individual performance and accountability.
Monitored team performance to uphold quality standards and ensure customer satisfaction.
Team Member
9 Months
Chick-Fil-A | Holly Springs, NC | 10.2021 - 07.2022
Ensured cleanliness and orderliness of storage areas through systematic sweeping and mopping, facilitating efficient access to supplies.
Managed multiple tasks simultaneously while meeting all deadlines, displaying proficiency in time management techniques.
Trained new employees on job processes and procedures.
Greeted customers warmly upon entry to create a welcoming atmosphere. and asked qualifying questions to quickly determine needs.
Trained new employees on job processes and procedures, improving onboarding effectiveness and team integration.
Maintained cleanliness and orderliness of storage areas by sweeping and mopping.