Aiden Mudd
Lenoir,NC
Summary
Motivated Preloader with 2 months of logistics experience, skilled in efficient loading and unloading operations. Currently pursuing an Associate degree in Paralegal Studies, showcasing strong organizational skills and attention to detail. Focused on enhancing team performance in fast-paced environments through effective task management.
Overview
2
2
years of professional experience
Work History
Sales Associate
Verizon
Lenoir, NC
07.2025 - 10.2026
- Provided sales and customer service support to enhance customer experience.
- Assisted Verizon customers with wireless plans, device options, and service questions.
- Upsold additional items based on customer interests and needs.
- Processed transactions using a point-of-sale system.
- Completed sales transactions and verified customer information at checkout.
- Explained smartphone features, accessories, and protection plans in clear language.
- Demonstrated product features and benefits for customers' needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Supported team members during busy shifts and organized sales floor displays.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed activations, upgrades, and account changes using retail sales systems.
- Built and maintained relationships with peers and upper management to drive team success.
Preloader
UPS
Lenoir, NC
11.2024 - 01.2025
- Loaded and unloaded package cars during seasonal peak, organizing parcels by route and stop sequence to ensure timely deliveries and efficient morning dispatch operations.
- Staged packages on conveyor and loading areas by size, weight, and destination, maintaining clear walkways and minimizing rehandling to sustain steady preload flow.
- Staged packages on conveyor and loading areas according to size, weight, and destination, maintaining clear walkways and minimizing rehandling to keep the preload flow moving steadily.
- Verified package labels, addresses, and load positions while building stable walls in trucks, using strong attention to detail to reduce misloads and protect items from damage in transit.
- Coordinated with supervisors and drivers to adjust loads as trailers filled, relocating or re-sorting packages to ensure each vehicle left fully loaded and accurately packed for its route.
Education
Associate's degree - Paralegal Studies
Liberty University
Skills
- Upselling
- Sales strategies
- Customer service
- Product demonstration
- Transaction accuracy
- Inventory management
- Sales floor organization
- Attention to detail
- Time management
- Complex Problem-solving
- Multitasking strength
- Team collaboration
- Organizational
- People skills
- Communication skills
- Positive and professional
- Problem-solving
- Problem-solving
Personal Information
Availability: Willing to relocate to: Lenoir, NC
Timeline
Sales Associate
Verizon
07.2025 - 10.2026
Preloader
UPS
11.2024 - 01.2025
Associate's degree - Paralegal Studies
Liberty University