Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aiden Thomas

Gainesville,FL

Summary

At the moment, I am in my third year at the University of Florida, majoring in Business Administration. My main goals are to develop a personal network through campus and college activities and secure an internship. I am looking for internship opportunities that pertain to areas of Business Administration degree. More specifically, marketing, selling, or finance. I want to utilize an internship to learn and develop skills and a mindset that will benefit my future career. An internship would also be the ideal situation to push my professional life forward, further expand my personal network, and lead to a career post graduation.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Circle K
09.2024 - 04.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Improved resolution time with effective problem-solving for customer complaints.
  • Responded to customer requests for products, services, and company information.

Cook/Assembly Line Worker

Cowbells
02.2023 - 02.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

BBA - Business Administration

University of Florida
Gainesville, FL
05-2027

High School Diploma -

Hardee High School
Hardee County Florida
05-2023

Skills

  • Customer service

  • Active listening

  • Customer relations

  • Problem resolution

  • Complaint resolution

  • Professional telephone demeanor

  • Product knowledge

  • Critical thinking

Certification

ServSafe Certification

Timeline

Customer Service Representative

Circle K
09.2024 - 04.2025

Cook/Assembly Line Worker

Cowbells
02.2023 - 02.2023

BBA - Business Administration

University of Florida

High School Diploma -

Hardee High School

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