Aiden Whitmore
Bel Air,MD
Summary
Energetically leveraged hospitality and team collaboration skills at Smoothie King, enhancing customer satisfaction and workplace efficiency. Excelled in complaint resolution and task prioritization, significantly contributing to team goals. At New Vision Soccer Academy, developed tailored training plans, boosting players' performance and love for the sport.
Overview
2
2
years of professional experience
Work History
Team Member
Smoothie King
Forest Hill, MD
09.2023 - Current
- Provided customer service support to ensure satisfaction.
- Trained new team members using approved training materials and information.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Collaborated with team members to achieve daily goals.
- Monitored expiration dates on food items for freshness assurance.
- Built and maintained working relationships with peers and upper management.
- Greeted customers upon entering the store with friendly demeanor.
- Maintained a clean and organized work area throughout shift.
- Resolved customer issues promptly in a professional manner.
- Assisted customers with product selection and ordering process.
Soccer Trainer
New Vision Soccer Academy
Bel Air, MD
11.2022 - 03.2023
- Coached players on how to make good decisions while playing in order to optimize their game performance.
- Instilled love of sport by helping players to fully grasp gameplay.
- Provided feedback after each practice or game session regarding what went well and what needed improvement.
- Developed and implemented individualized training plans for athletes of all ages and skill levels.
- Adapted coaching techniques to meet the diverse needs and learning styles of players.
- Demonstrated techniques on the field during practices and games.
- Led drills and exercises focusing on technical skills, tactical understanding, and physical fitness.
Education
- Biology Major
Arcadia University
Glenside, PA05-2028
High School Diploma -
C.Milton Wright Highschool
Bel Air, MD05-2024
Skills
- Complaint resolution
- Task prioritization
- Following instructions
- Cash handling
- Teamwork and collaboration
- Hospitality and accommodation
Timeline
Team Member
Smoothie King
09.2023 - Current
Soccer Trainer
New Vision Soccer Academy
11.2022 - 03.2023
- Biology Major
Arcadia University
High School Diploma -
C.Milton Wright Highschool