Aidian Thompson
The Bronx,NY
Summary
Attentive Shift Leader with 3 years of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs. Through my experience I've become more people oriented and gained the ability on how to avoid any inconveniences before they happen.
Overview
1
1
year of professional experience
Work History
Shift Leader
Auntie Anne's
Yonkers, NY
04.2023 - Current
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Restocking of the store making sure we got everything we need operate within the store with efficiency
- Responsibility of opening/closing
Education
High School Diploma -
MOUNT VERNON STEAM ACADEMY
Mount Vernon, NY06.2021
Skills
- Problem-Solving
- Team Leadership
- Assigning Work
- Team Supervision
- Positive Attitude
- Cash Handling
- Team Motivation
- Role Modeling
Affiliations
- I go to the gym to maintain my physique
- Basketball runs on the weekends for cardio and to maintain the craft
- occasional reading sessions to keep a sharp and diverse mind
Timeline
Shift Leader
Auntie Anne's
04.2023 - Current
High School Diploma -
MOUNT VERNON STEAM ACADEMY