Aidileny Novales
Pembroke Pines
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Supervisor
Wawa
04.2023 - 07.2024
- Created new strategies for improving customer service standards within the organization.
- Implemented strategies to take advantage of new opportunities.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
Manager
Little Caesars
04.2021 - 04.2023
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
Education
High School Diploma -
Mcarthur High School
Hollywood, FL05-2022
Skills
- Staff Development
- Staff Management
- Process Improvement
- Operations Management
- Inventory Control
- Cash Handling
- Customer Service
- Store maintenance
Contact
Pembroke Pines, FL 33024
Education and Training
Hollywood, FL
Rbt
- Expect by October 2024
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Supervisor
Wawa
04.2023 - 07.2024
Manager
Little Caesars
04.2021 - 04.2023
High School Diploma -
Mcarthur High School