Aidin Safavi
Sunnyvale,CA
Summary
Experienced with over a decade of expertise in customer service, sales, and management roles, including three years as an assistant manager in a family business.
Skilled in providing exceptional service and driving sales growth effectively.
Proficient in website development and adept at leveraging online platforms to enhance brand visibility and reputation.
eager to transition into the hospitality industry to pursue career growth and contribute to creating memorable guest experiences.
Passionate about leveraging skills in customer service, sales and online services to excel in a dynamic hotel environment.
Overview
11
11
years of professional experience
Work History
Costumer Service and Cashier
Walmart
Mountain View, CA
12.2023 - Current
- At Walmart, I wear different hats: customer service representative, cashier, and self-checkout assistant
- I'm there to help customers in various ways, from answering questions and processing purchases to resolving issues at the self-checkouts
- My goal is to ensure a smooth and positive shopping experience for everyone.
Social Media & Content Marketing
Adminlads.com
Ardabil
01.2020 - 06.2023
- Owned and operated my website for 3 years, offering social media marketing and content creation service and guidance to online businesses.
- Created content for various platforms such as Facebook, Instagram and YouTube.
- Developed content strategy to increase social media followers and engagement.
- Researched trending topics related to target audience.
- Monitored analytics and metrics to evaluate the performance of campaigns.
- Reviewed user feedback and comments to improve content quality.
- Generated reports regarding the success of social media initiatives.
Photography, Sales and Assistant Manager
Family Business
Ardabil
01.2013 - 04.2020
- For 7 years, I have played a multi-faceted role in my family-owned photography business, gaining extensive experience in various positions:
- Photographer: Captured portrait photos for customers.
- Editor: Edited photos using Adobe Photo Shop software according to established standards.
- Sales: Sold camera's and photography-related electronic products, exceeding sales targets.
- Customer service: Provided exceptional customer service, addressing inquiries, resolving concerns, and ensuring a positive shopping experience.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Education
Bachelor's degree in Law -
Azad University of Ardabil
07.2018
High school diploma -
Amirkabir High School
01.2013
Skills
- Customer Service
- Sales
- Computer Skills
- Teamwork
- Problem solving
- Time management
- Attention to detail
- Microsoft Excel
- Microsoft Word
- Adobe Photoshop
Timeline
Costumer Service and Cashier
Walmart
12.2023 - Current
Social Media & Content Marketing
Adminlads.com
01.2020 - 06.2023
Photography, Sales and Assistant Manager
Family Business
01.2013 - 04.2020
Bachelor's degree in Law -
Azad University of Ardabil
High school diploma -
Amirkabir High School